Operations Manager Trainee

Key Responsibilities:
• Monitor, resolve, document and report all customer concerns and issues. Relay and coordinate information between operations and sales.
• Monitor and ensure timely and proper completion of paperwork for Drivers including truck reports, driver logs and vehicle inspections.
• Complete fuel reportshours recap and tonnage reports on a daily basis.
• Perform route audits on all vehicle product lines and become familiar with each line.
• Create and ensure proper distribution of work orders for all Drivers and Helpers
• Work with customer service in order to become familiar with customer calls and questions.
• Create and ensure proper scheduling of Drivers and Helpers.
• Coordinate with Drivers to ensure that all missed stops and special pick-up’s are completed daily.
• Review and analyze productivity reports for improvement opportunities.
• Observe and monitor employee work habits and skills and make suggestions for programs designed to correct any concerns.
• Confer and work with shop management to gain knowledge of shop function as it relates to the overall operation of branch.
• Participate in all safety related meetings and activities and correct any observed safety related hazards.
• Gain knowledge of all personnel related matters including: hiring, training, coaching, counseling, termination, etc.
• Conform in all respects with applicable laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
• Perform other duties and responsibilities as required or requested by management.


Requirements:
• Associates or Bachelor’s Degree required.
• At least five (5) years supervisory/leadership experience preferred.
• Combination of education and/or experience
• Two (2) years experience in the waste or transportation industry preferred with at least one (1) year experience in a Lead position.
• Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
• Operate dispatch/radio equipment.

Knowledge, Skills and Abilities:
• Ability to work in a fast paced environment, meet time deadlines and work well under pressure.
• Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.
• Ability to calculate mathematical problems as needed to perform daily duties.
• Ability to read and interpret documents such as safety rules, instructions, and procedure manuals.
• Ability to write routine reports and correspondences.
• Possess good organizational and record-keeping skills.

Physical/Mental Demands:
• Ability to sit, stand, walk, use hands and fingers, stoop, kneel, crouch, talk, hear and climb.
• Visual Requirements: include close vision, distance vision and peripheral vision.

Working Conditions:
• Work in indoor office environment 50% of the time.
• Noise level is usually moderate.
• Ability to frequently lift/move up to 15 pounds and occasionally move/lift up to 25 pounds.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.