Operations Manager-Obstetrics And Gynecology Administration-Mount Sinai West-Full-time Day

Responsible for managing the front end operations and supervising scheduling staff of the Department. Ensures successful execution of administrative and billing functions and policies resulting in smooth administrative operations, patient and staff satisfaction, and a financially sound practice

1. Assist MD’s (faculty and voluntary) with computer training and access in
order to do cases in the labs

2. Monitors daily activities and generates short and long-term reports for
department and hospital leadership as needed

3. Works closely with staff to provide efficient flow

4. Assures adequate administrative staff coverage during operating hours

5. Oversees and resolves problems relating to systems including appointments,
registration, physician referrals, medical records, staff/patient relations and
billing

6. Determines opportunities to improve efficiency and assure adequate patient
access

7. Performs special projects to evaluate methods and procedures for processing
work or improving operating efficiency/effectiveness of the practice

8. Develops alternative approaches where necessary

9. Prepares (directly or indirectly) all necessary billing for patients and
insurance companies

10. Responsible for updating all office and medical staff on insurance
regulations/requirements and changes that affect billing and collections

11. Trains and offers ongoing instruction to the office staff on scheduling
appointments; processing registrations; batching encounter forms; posting
charges, diagnoses, payments and rejections in IDX and Eagle (where
applicable)

12. Demonstrates a comprehensive understanding of the departmental computer
systems, including all IDX and Eagle applications

13. Assists office staff with computer problems, questions and training

14. Produces monthly statistical reports from the scheduling/procedure systems

15. Ensures that month-end activities are completed prior to close of books – for
both IDX and Eagle systems (including working on missing charge report, open
encounters, pending visits)

• Bachelor’s degree in administration or related field, or combination of equivalent experience and education
• 3+ years operations experience (higher preferred); supervisory experience preferred

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $71,713.00 - $107,569.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.