Operations / Order Management

About the Role:



We’re looking for someone who’s comfortable around smart devices and knows how to handle them — from unboxing and setup to packing and shipping. You’ll be part of the operations team, working closely with our warehouse/inventory systems to ensure orders are fulfilled accurately and on time.

This is a desk-based role but requires frequent access to the inventory room to manage stock, verify shipments, and ensure smooth handovers between systems and logistics.

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Key Responsibilities:

• Process and fulfill customer orders for smart devices


• Perform basic troubleshooting and quality checks before dispatch


• Ensure packaging is accurate and secure


• Maintain inventory records and update order status using Excel or Inventory management software


• Coordinate with logistics and customer service teams when needed


• Support inventory management, including stock counts and tracking


• Use ERP or order management systems to record and manage data (training provided if needed)

• Experience working with smart devices or consumer electronics


• Strong interest in tech and gadgets


• Reliable, detail-oriented, and organized


• Basic troubleshooting skills (e.g., Wi-Fi setup, app pairing, hardware resets)


• Basic Excel skills (data entry, filters, basic formulas)


• Comfortable working from a desk while staying hands-on with physical inventory


• Prior experience with ERP or inventory/order management tools is a big plus

• Experience in a similar fulfillment or logistics role


• Familiarity with inventory systems operations


• A mindset that’s both tech-savvy and process-driven