Operations Pipeline Manager

About the Company

Anchor Loans is one of several operating companies owned by Pretium (+$50B AUM Financial Services Entity) and is working diligently to expand and grow its lending footprint.

Anchor Loans, established in 1998, is the nation’s leading private, direct lender to experienced residential real estate investors and builders, and the first to surpass $10 billion in total fundings. Renowned for expediting financing for developers and investors, we specialize in bridge loans, ground-up construction, and single-family rental solutions for non-owner-occupied projects. Headquartered in beautiful Thousand Oaks, California, Anchor Loans currently lends in 48 states and is expanding into new markets and service lines to better serve our current and future borrowers.

Position Summary:

• Oversee and optimize the pipeline of loan origination and funding processes.


• Ensure smooth and efficient management of the loan pipeline from application through to funding


• Deep understanding of private money lending, strong project management skills and proactive approach to managing a fast-paced environment.

Essential Duties & Responsibilities:

• Pipeline Management: Oversee and manage the loan pipeline from the moment a loan application is submitted through to the final disbursement of funds. Ensure that all stages are completed efficiently, meeting deadlines and maintaining a high level of customer service.


• Process Optimization: Analyze current pipeline processes, identify bottlenecks, and implement improvements to streamline workflows, reduce loan processing times and ensure accuracy.


• Team Collaboration: Work closely with internal teams, including Underwriting, Sales, Evaluations/Appraisals, and Funding Departments to ensure seamless communication and smooth transitions across pipeline stages.


• Mentorship and Leadership: Provide leadership and guidance to operations team, including setting clear expectations and ensuring team members understand their roles in the loan pipeline. Mentor junior staff, helping them develop their skills and growth within the company, by providing regular feedback and coaching. Promote a positive, collaborative work environment that encourages teamwork, accountability and continuous improvement. Assist in training new staff members on loan processes and best practices


• Tracking and Reporting: Develop and maintain detailed tracking systems and reports to monitor the progress of loans through the pipeline. Provide regular updates to management on the status of loans, potential issues and areas for improvement.


• Customer Experience: Ensure that clients, direct and non-direct, experience a smooth and efficient loan process. Address any escalations or concerns promptly and work toward resolutions that meet both client and company expectations.


• Technology Utilization: Utilize loan management software and tools to manage and track loan progress. Stay updated on technological advancements that could improve the efficiency of the pipeline process.

Requirements:

• Experience: Minimum of 3-5 years of experience in operations, credit or funding/closing management, preferably within private money lending or mortgage industry


• Knowledge: Strong understanding of private money lending process, regulations and loan documentation requirements


• Skills
  
  
  
  • Strong communication and interpersonal skills, with the ability to collaborate cross-functional teams
  
  
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  
  
  • Problem solving mindset with the ability to think critically and act quickly under pressure
  
  
  • Experience in customer-focused roles, with a proven ability to maintain high levels of customer satisfaction and address client concerns effectively.
  
  
  
  

Preferred, but not required:

• Bachelor’s degree in business, finance or a related field


• Experience with CRM and Loan Management systems

Work Environment:

This is a hybrid position which requires in-office reporting to Anchor’s Thousand Oaks office on Tuesday, Wednesday, and Thursday. Remote work is optional Monday and Friday.

Compensation:

The base pay range for this position is $110,000 per year, plus an annual discretionary bonus based on performance of the individual and company.

Benefits

• Medical, Dental, Vision, Life, AD&D insurance


• Vacation and sick leave


• 401k plan with employer match


• Onsite gym


• 12 paid holidays annually

Diversity matters to our organization, and we are proud to be an equal opportunity employer.  All qualified candidates are welcome and will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, natural origin, disability, age, veteran status, or any other protected characteristic. 

Anchor Loans, LP is subject to the California Consumer Privacy Act of 2018 (“CCPA”). A copy of Anchor’s California Privacy Policy can be found at Privacy Policy (anchorloans.com)