Operations Specialist - Direct Business

Operations Specialist - Direct Business

On-Site with Hybrid Flexibility

Salary: 70-75k + Bonus + Benefits

SUMMARY - The Operations Specialist will be responsible for the execution of day-to-day operations of the firm, as well as deliver on firmwide initiatives for development of processes in direct support of the accelerated growth of Sanctuary. The Operations Specialist will have a close working relationship with the Supervision and Compliance Departments to ensure efficient execution on all deliverables for Sanctuary Wealth. This person will assist Sanctuary partner firms with the processing of annuity, insurance, 529, 401(k), and alternative investment items.

RESPONSIBILITIES

· Assist in the timely execution, processing, and follow up of the firm’s held away business.

· Assist in the transfer of direct business for new Partner firms.

· New Partner direct business review and carrier setup.

· Provide “five stars” support, including but not limited to general questions, transfer status updates, carrier linking, commission processing and new processes.

· Oversee Insurance appointments and continuing education for Sanctuary employees.

· Interact effectively as liaison between Financial Professionals, clients, and internal departments.

· Ensure all department work is processed with accuracy, timeliness, and completeness

· Implement and train others on processes and procedures when needed

· Retain knowledge of several systems and processing guidelines

· Cross train as required to support back-office operations initiatives

EXPERIENCE 

· Experience with operational platforms such as Schwab, Pershing, Fidelity.

· Experience in the independent financial services space

· Experience with annuity and insurance processing

· Willingness to learn and complete various functions within Operations as assigned

· Ability to work in a fast-paced environment

· Excellent oral and written communication skills 

EDUCATION

· Bachelor’s Degree or relevant industry experience required

LICENSES

· FINRA Licensed 7, 66 or 63 (or willingness to attain) preferred