TITLE: Operations Specialist (HR)
POSITION TYPE: Full Time
LOCATION: Frisco, TX (Onsite)
ABOUT
WorldLink:
WorldLink
is a rapidly growing information technology company at
the forefront of the tech transformation. From custom
software development to cloud hosting, from big data
to cognitive computing, we help companies harness
and leverage today’s most cutting -edge digital
technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to
dream and do. These are just a few words that describe
what life is like at WorldLink. We embrace a culture of
experimentation and constantly strive for improvement and
learning.
We take
pride in our employees and their future with continued
growth and career advancement. We put TEAM first. We are a
competitive group that like to win. We're grounded by
humility and driven by ambition. We're passionate, and
we love tough problems and new challenges. You don't
hear a lot of "I don't know how" or "I
can't" at WorldLink. If you are passionate about
what you do and having fun while doing it; tired of rigid
and strict work environments and would like to work in a
non -bureaucratic startup cultural environment, WorldLink may
be the place for you.
WHO
we’re looking for:
We are looking for a Human Resources Operations Specialist to join our Operations Team. You should be someone who is passionate about their career, who wants to grow and develop and willing to wear multiple hats in our operations department. This is a hands -on, on -site position in our Frisco, TX office.
Role
and Responsibilities:
HR Operations:
- Assist with management of comprehensive benefits program.
- Assist with FMLA/LOA compliance.
- Assist with Annual Reporting compliance (W -2; 1099; 1095 -C, etc.)
- Assist with execution of payroll and time off processing including but not limited to timesheet maintenance.
- Assist with proper processing and support for immigration documents in partnership with our external counsel as needed.
- Develop tools and solutions for recurring requests and initiate processes to help create efficiencies.
- Ensure compliance with corporate policies.
- Work closely with operational departments to identify and evaluate the quality of different data sources used for key result/metric calculations and performance analysis.
- Ad hoc project management for operations team.
- Serve as OOO coverage for operations counterparts.
Onboarding Program:
- Execute a comprehensive mastery of all day -to -day and strategic operational functions as it pertains to end -to -end new employee onboarding. This includes but is not limited to offer letter creation, processing of all new hire documents etc., across the business with varying onboarding requirements all while maintaining full compliance.
- Document, track, and maintain candidate records and status of engagements to enable accurate data analytics with a high degree of accuracy.
- Actively partner with all internal constituents to ensure an accurate and positive offer and onboarding experience.
- Continue as main point of contact for candidates during the offer and onboarding process, through orientation.
- Manage collection and analysis of candidate experience feedback and create process for improvement.
Required Experience and Education:
- 3 -5+ years of experience in a related field.
- Bachelor’s degree
- Proficiency using a variety of computer software applications, especially Microsoft Word, Excel, and Outlook.
Necessary Skills and Attributes:
- Self -motivated individual with the ability to thrive in a team -based or independent environment.
- Detail -oriented with strong organization skills.
- Thrives in a fast -paced environment.
- Strong interpersonal skills - ability to communicate effectively and clearly at all levels and with both internal and external clients.
- Ability to handle sensitive/confidential situations and documents in an appropriate manner.
- Ability to communicate effectively and clearly at all levels and with both internal and external clients with confidence and poise.
- Excellent spelling, grammar, and written skills.
- Friendly and polite telephone manner.
- Highly effective at establishing priorities, multi -tasking and meeting tight deadlines
- Flexible and willing to adapt.
- Familiarity with basic software for office use (ZOOM, WebEx, etc).
- Ability to prioritize multiple tasks simultaneously.
- High sense of urgency with ability to maintain accuracy.
- Strong problem -solving skills, able to troubleshoot issues independently and drive them to closure with minimal supervision.
- Solid sense of accountability and acute personal judgment.
- Willingness to take on project work and be exposed to tasks outside traditional day to day.
Physical Demands:
The
physical demands described here are representative of
those that must be met by contract employee to
successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
While
performing the duties of this job, the contract employee is
occasionally required to stand, clean, crawl, kneel, sit,
sort, hold, squat, stoop, stand, twist the body, walk, use
hands to finger, handle, or feel objects, tools or
controls, reach with hands and arms, climb stairs or ladders
and scaffolding, talk or hear, and lift up to 20 pounds.
Specific vision abilities required by the job include
ability to distinguish the nature of objects by using the
eye. Operate a computer keyboard and view a video display
terminal between 50% - 95% of work time, including prolonged
periods of time. Requires considerable (90%+) work utilizing
high visual acuity/detail, numeric/character distinction, and
moderate hand/finger dexterity.
Performs
work under time schedules and stress which are normally
periodic or cyclical, including time sensitive deadlines,
intellectual challenge, some language barriers, and project
management deadlines. May require working additional time
beyond normal schedule and periodic travel.
WHAT
we’ll bring:
During
your interview process, our team can fill you in on all the
details of our industry -competitive benefits and career
development opportunities. A few highlights
include:
- Medical
Plans
- Dental
Plans
- Vision Plan
- Life &
Accidental Death & Dismemberment
- Short -Term
Disability
- Long -Term Disability
- Critical Illness/ Accident/ Hospital Indemnity/ Identity
Theft Protection
- 401(k)
WHAT
you should know:
Our
success begins and ends with our people. We embrace
diverse perspectives and value unique human
experiences. WorldLink is an Equal Employment
Opportunity and Affirmative Action employer. All employment
at WorldLink is decided on the basis of
qualifications, merit, and business need. We endeavor
to continue our footprint as a diverse organization by
highlighting opportunities for all people. WorldLink
considers applicants for all positions without regard to
race, color, religion or belief, sex, (including pregnancy and
gender identity), age, national origin, political affiliation,
citizenship status, marital status, military/veteran status,
genetic information, sexual orientation, gender identity,
physical or mental disability or any other characteristic
protected by applicable laws. People with disabilities who need
assistance with any part of the application process should
contact us.
This
job description is designed to cover the main responsibilities
and duties of the role but is not designed to be a
comprehensive list of all.
Apply Now
Activate JobCopilot
Your email job alert is now active!