Operations Specialist I - Corporate Actions

What is the opportunity?

The primary functions of the Operations Specialist I desk are the processing of the department’s complex voluntary corporate actions.  These offers often involve bankruptcies, optional dividends, issues that are held at multiple or foreign custodians, offers that require the submission of paperwork to the transfer agent, or deals with other types of complicated terms and options.  The desk also serves as a backup for the department’s team lead and technical team leads.
 

What will you do?

• Department lead on the processing of the higher risk, more complex voluntary corporate actions.  These offers often cannot be facilitated by the system and involve manual processing of instructions, reconciliation, and allocations.
• Department subject matter expert for clients, management and less experienced associates with a full understanding of all corporate action procedures, events, and market practices.

• Expert understanding of how department processing impacts clients, and other areas in the firm.
• Supports and promotes firm and department initiatives setting clear goals and expectations for the workgroup.
• Performing double-checks on processed voluntary and mandatory corporate actions by reviewing booking for accuracy before the postings of entitlement to client accounts.
• Contribute ideas and recommendations to improve department process efficiencies and mitigate risk.
• Back up for department team lead and technical team lead roles when necessary.
• Assist with other projects and activities as assigned by supervisor or manager.

What do you need to succeed?

Must-Have

• Ability to quickly analyze complex problem situations and provide solutions without direction.
• Keen attention to detail, with a zero tolerance for clerical errors.

• Work efficiently in high-pressure situations involving uncertainty or lack of information. 
• Bachelor’s degree in finance, business or related field preferred.
• Minimum of one year experience processing corporate actions or dividends.
• Ability to communicate effectively both verbally and in writing.

Nice-To-Have

• Experience using advanced Microsoft Office techniques (Excel, Access)
• Bachelor’s degree in finance, business or related field.
• Previous experience processing corporate actions on the Broadridge BPS system.
• Working knowledge of industry regulations surrounding corporate actions, settlement and liabilities.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities  
• Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $50,000 - $80,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.