Operations Supervisor

JOB TITLE: OPERATIONS SUPERVISOR

About This Job:

Q-Sourcing
Limited trading as Q-Sourcing Servtec is a manpower management solutions firm
operating in the East African Region in the countries of Uganda, Kenya,
Tanzania, Rwanda, and South Sudan.

On behalf of
our client, we are looking for a competent, skilled, and experienced Operations Supervisor to work in Nairobi, Kenya

Job Summary

Our client in the
Security Industry is seeking to recruit an Operations Supervisor who will be
responsible to supervise daily security operations, manage security personnel,
and ensure the safety and protection of client’s assets and premises. The
Operations Supervisor will also ensures compliance with safety procedures,
incident response, and high standards of vigilance.

DUTIES & RESPONSIBILITIES:

·         Oversee
and coordinate security guards across assigned posts.

·         Prepare
duty rosters and ensure full coverage of shifts.

·         Document
and report incidents accurately and promptly.

·         Conduct
security briefings and train guards on protocols, emergency response, and
customer service.

·         Ensure
guards understand post orders and standard operating procedures (SOPs)

·         Submit
daily, weekly, and incident reports to management

·         Respond
to client inquiries, complaints, or service issues promptly

·         Address
operational issues as they arise and escalate complex problems when necessary.

KNOWLEDGE,
SKILLS, AND EXPERIENCE:

·         Diploma/Degree
in Criminology, Security Management, or related field.

·         At
least 3–5 years of experience in security operations, with 1–2 years in a
supervisory role.

·         Strong
leadership and decision-making skills

·         Excellent
observational and analytical abilities

·         Clear
communication and interpersonal skills

Interested
and qualified applicants should submit their applications through the link
below.

Note:

Only shortlisted applicants will be
contacted.

Q-SOURCING SERVTEC IS AN EQUAL
OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

Requirements

Diploma/Degree
in Criminology, Security Management, or related field.

·         At
least 3–5 years of experience in security operations, with 1–2 years in a
supervisory role.

·         Strong
leadership and decision-making skills

·         Excellent
observational and analytical abilities

·         Clear
communication and interpersonal skills