Operations Supervisor

Summary/Objective

The Operations Supervisor will provide work direction to shift leadership team and subordinates to achieve safety, machine, quality, delivery, cost and people objectives set by the customer and MAU. This will require the Operations Supervisor to manage the daily tasks of manufacturing and material movement associates working in various departments throughout the Mill.

Position Type/Expected Hours of Work

This is a full-time position. Hours are 12-hour night shifts, working 2-2-3 schedule.

Essential Functions

Customer Expectations:

• Lead Pre-Shift Meetings.


• Attend scheduled daily performance meetings with the customer.


• Manage employee work assignments based on turnover and call-offs.


• Communicate shift turnover effectively.


• Perform Gemba walks throughout the shift (Process Compliance).


• Verify production via Hour-by-Hour reporting.


• Address issues that are below target.


• Document corrective actions.


• Respond/Perform special requests from the customer.


• Address Concerns & Provide Follow Up on actions taken.


• Update communication boards (SQDC).


• Ability to implement countermeasures and apply containment. 


• Ensure 5S standards are maintained.


• Ensure associate compliance with Dress code and MAU policies.

Talent Management:

• Manage MAU associates.


• Sustain and Support Leader Standard Work.


• Be an agent of change and proactive with conflict resolution.


• Management Crisis i.e.
  safety issues, injuries, property damage, etc.


• Provide continuous training efforts to improve team performance.


• Oversee Process Improvement.


• Take part in Safety investigations.


• Facilitate security compliance and suspension of employees.

Operational Management:

• Promote/support a positive Safety Culture.


• Ensure profitability of the Minimize/eliminate property damage risk.


• Provide post-accident reports and drug testing.


• Maintain payroll/Kronos daily.


• Support and operate within headcount allocations.


• Manage expectations regarding Safety and Quality rules.


• Participate in continuous improvement projects when expectations aren’t met.


• Perform employee attendance counseling.


• Actively participate in Simple Problem solving.

Competencies

• Written and Verbal Communication Proficiency


• Customer/Client Focus


• Problem Solving/Analysis


• Time Management


• Project Management


• Decision Making


• Leadership


• Teamwork Oriented


• Results Driven


• Excellent office/computer skills


• Excellent interpersonal skills

Required Competencies for all MAU Staff

• Ethical Conduct


• Personal Effectiveness/Credibility

Required Education and Experience

• Associate’s degree OR High school diploma with three to five years supervisory experience in a manufacturing / logistics setting

Preferred Education and Experience

• Bachelor’s Degree


• HR Certification (PHR or SHRM-CP)


• Lean Greenbelt


• Root cause analysis training

Supervisory Responsibility

• Direct the activity of 20+ hourly associates

Career Path Progression from this position

• Operations Manager


• Platform Manager


• Site Manager


• General Manager


• Other Corporate Support Functions

Work Environment or Working Conditions

The working conditions and environments are created by our customers’ facilities both in administrative areas and manufacturing environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Customer sites sometimes include process manufacturing equipment and heavy power industrial vehicles.  Environments may vary from non-temperature-controlled environments to GMP clean room required. 

Physical Demands

This position may require the following to be performed with or without reasonable accommodation:

• Ability to bend, climb, stoop, kneel, crouch and lift approximately 75 pounds


• Ability to continuously mount and dismount a vehicle


• Ability to stand/walk for up to 8 hours


• Ability to climb 5 flights of stairs multiple times a day

Travel

This role requires up to 5% travel.

EEO Statement
MAU is an Equal Opportunity Employer. Minorities, women, protected Veterans, and individuals with disabilities are encouraged to apply.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.