Operations Supervisor

Operations Supervisor Final Mile

Who We Are: 

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. 

Your role on the team: 

• Assists in running loadout on the client's dock, including staging freight, verifying manifests, and ensuring trucks are dispatched on time


• Supports the Assistant Operations Manager in conducting daily stand-up with independent contractors, communicating route assignments, service expectations, and
  safety topics


• Monitors dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the field


• Provides first-line response to client and customer issues during the operating day, escalating to the Assistant Manager or Senior Manager when required


• Oversees contractor end-of-day check-in, including paperwork review, undelivered product reconciliation, and the product returns process


• Maintains accurate records in the delivery management platform (e.g., DispatchTrack), including route completion, exceptions, and returns


• Assists with independent contractor recruiting activities, including onboarding paperwork, orientation, and tracking compliance documentation


• Covers the operation in the absence of the Assistant Operations Manager or Senior Manager, ensuring continuity of dock, dispatch, and customer service execution


• Enforces company and customer policies and procedures, including safety, uniform, and service standards


• Identifies and recommends process improvements to the Assistant Operations Manager

Requirements:

• Minimum 2 years of related final mile, warehouse, or distribution center experience


• Prior lead, dispatcher, or supervisory experience preferred


• Experience working with independent contractors or third-party carriers preferred


• Experience with delivery management or routing software (e.g., DispatchTrack)
  preferred


• PC literate with experience using Microsoft Outlook, Word, and Excel

What you gain from joining our team:  

• Access wages early with the Rain financial wellness app


• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment! 


• Health, dental, and vision insurance after 30 days of employment 


• 401k match 


• Paid maternity and paternity leave 


• Access to career development, employee resource groups, and mentorship programs 


• Employee discounts 


• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app 


• Free financial wellness programs 


• Daycare discount program 


• Opportunities to volunteer and give back to your community. 


• + more!  

Join our Team!  

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. 

OR  

• Text DELIVER to 88300 to apply!