Operations Supervisor - PIT

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The ACAA’s Operations Supervisor will report to the Airport Duty Manager and is responsible for ensuring airport safety, operational readiness, and compliance with local standards and federal regulations.

Here is how the Operations Supervisor will help: 

• Monitor airfield and terminal operations to ensure safe, efficient, and regulatory-compliant activities.
• Conduct airfield inspections in compliance with Title 14 CFR Part 139 standards.
• Support the Airport Duty Manager (ADM) with operations, construction coordination, and regulatory compliance.
• Perform terminal and grounds inspections, including concessions, parking lots, and parking garage facilities.
• Inspect runways, taxiways, ramps, concourses, cargo, and customs areas for operational hazards and changing conditions.
• Coordinate NOTAMs and airfield condition reporting through the FAA NOTAM Manager.
• Coordinate VIP, charter, AIR EVAC, and other special operations with airport stakeholders.
• Manage gate assignments, ground control activities, and operational systems.
• Respond to, document, and resolve operational incidents and issues.
• Coordinate with FAA Air Traffic Control on activities affecting the Air Operations Area (AOA).
• Prepare and oversee daily operational logs, reports, and shift documentation.
• Implement emergency response procedures and monitor weather-related airfield conditions.
• Troubleshoot operational systems, including FIDS, jet bridges, baggage systems, and APCs.
• Recommend process improvements and perform additional duties and special projects as assigned.

The successful candidate for the role of Operations Supervisor will demonstrate the following key competencies needed in our culture:

• Communication - Listens to feedback; Provides clear direction to team; Communicates key Authority messages in a timely and clear manner
• Strategic Thinking - Understands how team execution contributes to Department goals; Has insight to identify short-term risks to key goals
• Team Leadership - Fosters continuous improvement and open dialogue; Creates an environment for teamwork; Rewards excellence and coaches to improve underperformance
• Customer Centricity - Demonstrates deep understanding of customer needs; Prioritizes customer experience in each interaction

Qualifications

Requirements to apply for role of Operations Supervisor are:

• Bachelor's degree from four-year accredited college or university in Aviation Management or related field; or Associate’s degree and Two-Three (2-3) years related experience
• Possess, or obtain prior to employment, a valid driver’s license. Note: License must be maintained throughout employment.

We also expect that candidates will demonstrate the following knowledge, skills, and abilities in most cases: 

• Extensive knowledge of FAA Ground Control radio procedures, FAA requirements, policies and procedures and regulations, specifically Parts 77, 1542, 139 and 150.
• Knowledge of Federal Aviation Regulations to be able to ensure compliance by airlines, tenants, and other users of the airport.
• Knowledge of gate management software systems sufficient to be able to monitor activity and make appropriate changes to ensure accurate records.
• Skill in the simultaneous use of several radio frequencies sufficient to be able to provide and receive information from airport, FAA, airline, and other personnel.
• Skill in prioritizing and coordinating simultaneous activities to ensure effective and efficient completion of the work assignment.
• Considerable ability to analyze situations quickly and objectively, and to determine a proper course of action during emergencies.
• Intermediate skill in Microsoft Office software including Word, Excel, and PowerPoint
• Knowledge of snow removal and ice control operations.

DON’T MEET EVERY REQUIREMENT?

Studies have shown that women and people of color are less likely to apply to jobs if they don’t meet every single qualification. As a Smarter Airport, we recognize that talent is not always related job history and skills come from valuable experiences that aren’t always shown on a resume. If you are excited to make a positive change for our region, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; bend; stoop; climb; stand and walk. The employee must be able to negotiate numerous flights of stairs as well as utilize escalators and other mechanical conveyances. Precise speech and hearing for radio and phone communication. Hearing ability must meet the standards / levels, as required by the Department of Transportation guidelines. Vision must accommodate fine print and ability to distinguish colors. Vision must be compatible for night driving. During some phases of job duties incumbent must drive/ride in a vehicle for an extended period of time. The employee must be able to reach with hands, arms and have the finger dexterity to work with keys, office equipment, radios, etc. This employee must be available for after hour emergencies and extensive weather related events.

CONDITIONS

While performing the duties of this job, the employee is regularly exposed general office noise as well as sounds associated with equipment and radio alarms. Exposure to flashing lights, noise, fuels and chemicals associated with aircraft, heavy equipment, and vehicles. The employee regularly works near moving mechanical parts as well as aircraft. The employee will work both inside and outside, regardless of weather conditions. The position will consist of shift work, seven days a week, including holidays on a rotating basis. Subject to remain on duty beyond normal hours or be recalled to duty up to 24 hours per day, seven days a week during emergency situations or other extensive periods.

MEDICAL EXAMINATION

Employment is contingent upon the results of a post-offer (initial employment or promotion) physical examination performed by the Authority’s examining physician.

DRUG TESTING

Employment is contingent upon the results of a post-offer (initial employment or promotion) drug screening.  Continued employment may be subject to drug and alcohol testing conducted without advance notice and without individualized suspicion.

PRE-EMPLOYMENT BACKGROUND INVESTIGATION

Must pass a thorough investigation, consisting of a criminal history check (including but not limited to the requirements of CFR 1542.209 and 1542.3), verification of prior employment and performance, reference and credentials checks.

CARING FOR OUR CREW

At ACAA, we’ve got you covered. That applies to how we equip, empower, and enable our people to do their jobs. It also applies to our benefits, which are broader and more valuable than what many other employers offer:

• We offer two plan options for healthcare coverage from high-quality insurance carriers, as well as an ACAA-funded Health Reimbursement Account (HRA) that will help offset the cost of many medical expenses.

• ACAA employees pay almost $1,200 less per year in healthcare payroll contributions than the average employee in other companies, according to market surveys.
• When HRA funding is included, the health-plan deductibles paid by ACAA employees are about $1,200 lower on average than the costs paid by employees of other companies.
• ACAA does not require that employees meet a separate deductible for pharmacy expenses before prescription-drug coverage kicks in.

• ACAA’s dental plans (included with healthcare coverage) offer an option covering children’s orthodontia.

• Employees also can take advantage of a Flexible Spending Account (FSA) to help pay for health care and dependent care expenses on a pre-tax basis.

• All eligible full-time ACAA employees participate in the Allegheny County Employees Pension Plan, a defined-benefit plan that vests after 10 years of service.

• Employees also may participate in a Deferred Compensation Plan, which allows them to contribute part of their pay on a pre-tax basis into long-term retirement investments.

• A robust Employee Assistance Program (including access to free counselling sessions, financial guidance, and care coordination), life insurance options, a wellness program, and eligibility for the Public Service Loan Forgiveness program round out ACAA’s exemplary benefits.

ABOUT ALLEGHENY COUNTY AIRPORT AUTHORITY

The Allegheny County Airport Authority, which manages Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC), is committed to transforming Pittsburgh’s airports to reflect, connect and serve the community, inspire the industry and advance the region’s role as a world leader.

Pittsburgh International Airport serves nearly 10 million passengers annually to 63 direct routes. PIT’s CEO Christina Cassotis has been recognized for numerous leadership awards. In 2025, she was named Pittsburgher of the Year by Pittsburgh Magazine. 

PIT recently opened a new, modernized pre-security terminal and Terminal Garage, designed for and by the people of the Pittsburgh region. This new airport represents more than a decade of planning, preparation and work from the ACAA team. It serves as the region’s front door to the world, connecting the world to Pittsburgh and Pittsburgh to the world.

ACAA is an equal-opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, disability, and veteran status.