Operations Supervisor - Quality

Job Summary 

Under limited supervision, performs duties as listed below, following established procedure. 
 

Essential Functions 

• Works independently and within a team on special nonrecurring and ongoing projects, which may include planning, coordinating and disseminating information. 

• Reviews and manages the Standard Operating Procedure update process. 

• Performs regular GMP training for new employees and managers. 

• Manages QC Technicians on day shifts and acts as primary backup to their functions. 

• Trains and directs QC Technicians in auditing and daily functions of packaging oversight and sample collection. 

• Reviews and prepares daily samples for laboratory testing. 

• Performs laboratory test failure investigations. 

• Reviews and audits employee training records; follows up on training compliance and completion. 

• Collects data, develops reports, analyzes data, and presents conclusions to managers and executives. 

• Records and charts processes to help identify knowledge and system gaps. 

• Coordinates special projects for Quality Assurance group. 

• Occasionally performs QC audits. 

• Responsible for overseeing sanitation practices to ensure equipment and facilities meet acceptable quality standards. 
   

Additional Responsibilities 

• Support of and involvement in company, department, and/or safety policies, procedures, programs and activities. 

• Assists in developing teamwork to attain department objectives. 

• Trains new Quality Assurance Technicians as . 

• Maintenance of a clean and orderly work area. 

• May be  to drive personal vehicle for job related purposes. 

• Other duties as assigned. 
   

Job Qualifications 

• Bachelor's degree from four-year college or university preferred, with two years' experience, or combination of education and experience. 

• Demonstrated knowledge of a variety of computer software applications in word processing, spreadsheets, and database software . 

• Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers. 

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to define problems, collect data, establish facts, and draw valid conclusions. 

• Ability to calculate figures and amounts and apply concepts such as fractions, proportions, percentages, ratios, and volume to practical situations. Ability to deal with problems involving several abstract and/or concrete variables. 

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 

• Employee must obtain and maintain a current Food Handlers Permit. 
   

Physical Requirements 

• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. 

• The employee must exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. 

• Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, and field of vision. 

• May be exposed to considerable noise from machinery.