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Operations Supervisor (Quality Assurance)

Job Description - Operations Supervisor (Quality Assurance)


A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible?  


Location: Villa Rica Plant


Job Summary

Supervisor, Operations coordinates and supervises the daily operational activities of a production or technical team to ensure the safe, efficient, and high-quality completion of work. Leads and develops a group of skilled employees by setting priorities, assigning tasks, and ensuring goals are met according to business and safety standards. Implements policies, procedures, and operational best practices to maintain workflow continuity and resource optimization. Collaborates with other supervisors and departments to resolve challenges, drive continuous improvement, and maintain operational excellence. Receives guidance from management while exercising sound judgment in daily decision-making and staff direction.

Key Responsibilities

  • Administers daily operations by overseeing team activities, ensuring adherence to schedules, and maintaining productivity standards.

  • Advises team members on operational procedures, safety protocols, and performance expectations to ensure compliance and efficiency.

  • Assists the manager in developing and implementing operational strategies, goals, and objectives to align with organizational priorities.

  • Certifies that all work is performed in accordance with industry standards, safety regulations, and company policies.

  • Coaches less experienced staff by providing training, mentorship, and performance feedback to foster professional development.

  • Coordinates processes and assignments among team members and other departments to optimize workflow and achieve operational goals.

  • Evaluates performance by monitoring team output, identifying areas for improvement, and implementing corrective actions as necessary.

  • Implements systems to enhance efficiency by introducing process improvements, technology solutions, and best practices.

  • Leads day-to-day operations by managing resources, resolving issues, and ensuring that production targets are met.

  • Identifies areas of opportunity and drives continuous improvement across their operation.
  • Performs other duties as assigned

  • Complies with all policies and standards
  • Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals.
  • Required Education & Experience

    Minimum Education Level: High School Diploma

    Years of Experience: 5-7 Years

    Field of Expertise: Industrial manufacturing, wire and cable.

    Preferred Education & Experience

    Minimum Education Level: Associate’s Degree

    Years of Experience: 8-11 Years

    Field of Expertise: Industrial manufacturing, wire and cable.

    Spans of Control

    Does this role Manage Southwire Team Members: Yes Number of Direct Reports: 10+

    Travel

    Travel: None

    Physical Requirements

    Moving: 25%

    Standing: 25%

    Sitting: 25%

    Walking: 25%

    Working Conditions

    Office


    Plant/Warehouse Floor


    Various Shifts


    Overtime, Weekends, & Holidays


    Heights/Elevated Platforms


    Loud Noise

    Equipment

    Computer/Keyboard


    Safety Glasses


    Safety Shoes


    Radio/Walkie

    Competencies

    Attracts Top Talent
    Communicates Effectively
    Courage
    Decision Quality
    Drives Results
    Financial Acumen

    Skills

    Lean Manufacturing
    Continuous Improvement Process
    Good Manufacturing Practices
    Workflow Management
    Quality Control
    Accountability
    Production Planning
    Environment Health And Safety
    Investigation
    SAP Applications

    Benefits We Offer:



    • 401k with Matching

    • Family and Individual Insurance Packages (Health, Life, Dental, and Vision) 

    • Paid Time Off & Paid Holidays 

    • Long & Short-Term Disability 

    • Supplemental Insurance Plans

    • Employee Assistance Program 

    • Employee Referral Program 

    • Tuition Reimbursement Programs 

    • Advancement & Professional Growth opportunities  

    • Parental Leave 

    • & More 


    Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.


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