Operations Support

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Language Fluency:  English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Prepare incoming payments for posting, scanning, and deposit.
2. Prepare correspondence and daily reports, including the bank remote capture report.
3. Receive and sort incoming mail and facsimile transmissions in support of various departments.
4. Prepare documents for indexing, scan documents into electronic filing systems, and verify policy numbers and policyholder names.
5. Retrieve, copy, communicate, and distribute daily reports, including bank remote capture report and agent monthly statement balance spreadsheet. Verify, calculate, and process policy refunds with a credit balance. Enter refund check data in the system.
6. Process adjustments, transfer funds, process write-offs, stop payments, and maintain accounting transactions. Provide notations on accounts as required.
7. Process refunds or account adjustments and make notes on accounts regarding same. Conduct research to locate misapplied payments. Process cash posting and incomplete payment acceptance reports.
8. Assist with switchboard operation and general reception desk duties.
9. Assist the Underwriting department with the processing of cancellation requests and policy reinstatements.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. One year of related, applicable experience or training
2. High school diploma or general education degree (GED) equivalent
3. May require license or certifications dependent on duties performed

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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