Operations Support Administrator - Austin, TX

Start Your Career in Telecommunications with DCOMM, Inc.

Are you organized, dependable, and ready to grow? DCOMM, Inc. is hiring an Operations Support Administrator to be the friendly face that keeps our office running and our field crews supported.

This isn't just a desk job, it's a launchpad to a new career. Telecommunications is one of the fastest-growing industries in the country, and DCOMM is right in the middle of it, helping build the networks that connect homes, businesses, and communities. We've been expanding every year, and as we grow, our people grow with us. We promote from within whenever we can — the person we hire today could be leading a team tomorrow.

You'll be the connection point between our office, our field teams, and our partners. You'll learn the business from the inside out and work alongside people who genuinely want to see you succeed. If you bring a positive attitude, a willingness to learn, and the kind of energy that makes coworkers and customers feel welcome, then you'll fit right in.

Ready to grow with us? Apply today.

Key Responsibilities

1. Assist with new hire onboarding and document collection
2. Maintain and organize employee records, certifications, and compliance paperwork
3. Review timecards for completeness and accuracy
4. Answer inbound calls and route or follow up as needed
5. Schedule meetings and support daily office coordination
6. Enter and update data in company systems accurately
7. Track job updates and serve as a communication link with field crews
8. Organize daily and weekly reports for leadership review
9. Support billing by organizing documents and flagging missing information
10. Coordinate with internal teams and vendors to keep information flowing on time

Requirements

1. Strong attention to detail and organization
2. Clear communication skills (phone, email, and in-person)
3. Basic Microsoft Word and Excel
4. Willingness to learn new systems and processes
5. Ability to juggle multiple tasks without guidance
6. Previous administrative experience is a plus, but not required

Work Environment & Schedule

1. Office-based role with regular communication with field teams
2. Fast-paced environment with changing priorities
3. Daily use of computers, phones, and office equipment
4. Business hours range from 6:00 AM to 9:00 PM, seven days a week
5. Schedules assigned based on business needs (4-10 options available)
6. Weekend and holiday availability may be required

Compensation & Benefits

1. Compensation depending on experience
2. Health, vision, dental, accident, and life insurance
3. Paid time off
4. Paid training
5. Real opportunity to advance — we promote from within

Ready to join us? Visit www.dcomm.com for more information, apply online, or call 877-809-8777.

Veterans are strongly encouraged to apply.