Operations Support - Elizabeth, NJ

Essential Functions: 

• Answer incoming calls and provide excellent customer service to all callers 

• Monitor and respond to customer inquiries received through email 

• Make outgoing calls to follow-up on shipment status, resolve issues and update customers 

• Track, trace, enter and update shipments 

• Data Entry

• Assist and support MGF stations and cartage agents 

• Master outside customer applications 

• Follow published procedures and work instructions for NCS accounts and bring modifications to management’s attention 

• Communicating freight status and any problems to customers, vendors and other MGF stations and personnel 

SKILLS/COMPETENCIES 

• Excellent oral and written communication and problem-solving skills 

• Must have superior organizational and time management skills 

• Must be approachable and motivated 

• Knowledge of systems utilized as it relates to logistics 

• Proficient knowledge of Microsoft Office 

• Ability to thrive in a high-pressure environment 

• Detail oriented and analytical 

Company Benefits:          

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range:             

$22.- $23.00 per hour   

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location.  The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.  

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected].