Operations Support - Join a Market Leader

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!

Working with some of the US’ premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.

Hired by Matrix has provided talent solutions to enhance organizations’ team capacities for over three decades. As a full-service search firm, we partner with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.

At-a-Glance:
Are you ready to build your career by joining a global financial institution? If so, our client is hiring Operations Support!

What You’ll Do:
Project/Relationship Management:

• Act as main point of contact pre-trade execution.
• Responsible for onboarding new and organic clients, ensuring that all documents are received, accounts, reports and entitlements are set up prior to the client's scheduled launch date.
• Work with BU and clients to help prioritize accounts.
• Stepping in to move the process forward, as required.

Single Point of Contact & Escalation for Clients & Internally:

• Reduce multiple touch points and entry points into the firm.
• Knows the client, can have the difficult conversations, correct contacts to get what we need to ensure the client is appropriately set up.
• Ensures any client issues are promptly surfaced, escalated, and resolved in a timely manner.

Subject Matter Expert:

• Know and understand entity structures, regulatory requirements, jurisdictions, and our own process flow. Collaboration with Business Units and IT to identify, drive and implement process improvements and technology solutions.
• Provides Value Added Education: Proactive regulatory discussions in relation to On-Boarding (Client 2111, Client 4210, deemed ISDA)

What You Bring:

• Bachelor's degree required.
• 5+ years of experience in financial industry within onboarding and/or operational related roles.
• Technical understanding of transaction life cycle in one or more asset classes (Equity & FI Cash, Rates, Credit and Equity OTC Derivatives, OTC Clearing, Listed Derivatives, FX, Loans, Sec Lending, Commodities).
• Very strong interpersonal and communication skills with the ability to deal with Sales and Trading, all levels of the client organization and representatives from infrastructure teams.
• Client facing experience & ability to manage expectations effectively.
• Proven experience with external institutional client communication and interaction.
• Exceptional problem-solving and organizational skills.
• Strong listening and verbal/written communications.
• Strong presentation skills.
• Ability to independently navigate the organization.
• Work within a quickly changing environment and remain composed under pressure.
• Conceptual understanding of Pre & Post Execution Onboarding process across various products (Legal, Credit, Docs, NMR, Compliance etc.)
• Ability to work as part of a team and adapt to the needs of the team as they arise.
• College/University degree or equivalent with a business focus and relevant/proven experience.

Position Type: Contract

Get in Touch:
We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Lalit at 201-226-3525 to learn more.

Who We Are:
Since 1986, Hired by Matrix, Inc. has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.

Connect with us on LinkedIn today and learn more about how HbM can change your career: https://www.linkedin.com/company/hired-by-matrix-inc/

Check out our Career Center: https://www.hiredbymatrix.com/find-work/open-positions/