Operations Support Representative INT

OneMain Financial is currently seeking qualified candidates to fill the open Operations Support Representative role in the Operations Support team. This position will provide administrative support including account review, handling questions from agents or Unit Manager / Department Manager, and interaction with Internal and External customers. A solid understanding of policy and procedures, time management, and organizational skills are a must in this position.
In the Role

Review and process account transactions
Learn about automobile titles and liens.
Learn about insurance products and insurance claims.
Take inbound calls from insurance companies impound yards and various departments
Contacting outside companies via telephone regarding automobiles.
Communicate with various departments and branches.
Reporting monthly data to management
Ensuring assigned tasks are completed in a timely and accurate manner
Ensuring compliance, operational risk controls in accordance with regulatory standards, and policies
Maintaining a positive workplace environment

Requirements

High School Diploma or GED required; additional training preferred
1 (One) or more year(s) in financial services
Basic knowledge of Microsoft Office
Organizational skills
Detail orientation
Flexibility
Time management skills
Knowledge of systems and primary job functions
Knowledge and understanding of policies and procedures
Collaboration & multitasking skills

Location: Evansville, IN

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

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Health and wellbeing options including medical, prescription, dental, vision, hearing,

accident, hospital indemnity, and life insurances

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Up to 4% matching 401(k)

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Employee Stock Purchase Plan (10% share discount)

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Tuition reimbursement

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Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)

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Paid sick leave as determined by state or local ordinance, prorated based on start date

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Paid holidays (7 days per year, based on start date)