Operations Support Specialist

Defense Holdings, Inc. (DHi)
Location: Hybrid (US)
Employment Type: Full-Time
Department: Operations
Reports To: Operations Manager

Company Overview

Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance.

At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions.

Position Summary

Defense Holdings, Inc. (DHi) is seeking an Operations Support Specialist to provide administrative and operational support to various teams within the organization. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.

This role requires strong communication skills and the ability to collaborate across different departments to ensure smooth operations.

Key Responsibilities

Administrative Support

• Provide general administrative support to operations teams, including scheduling meetings, preparing reports, and handling correspondence.
• Assist in maintaining organizational processes and workflows to improve efficiency.
• Manage office supplies and equipment for operational teams.

Project Coordination

• Assist in managing and tracking operational projects and tasks.
• Collaborate with internal teams to ensure project timelines and goals are met.
• Coordinate with vendors and suppliers for operational needs.

Process Improvement

• Suggest process improvements to enhance efficiency and reduce operational costs.
• Help implement new operational strategies as directed by management.

Required Qualifications

• Associate’s or Bachelor’s degree in Business Administration, Operations Management, or related field.
• 2–4 years of experience in operations or administrative support roles.
• Proficiency in Microsoft Office Suite and project management tools.
• Strong organizational and time management skills.

Preferred Qualifications

• Experience in government contracting or defense operations support.
• Familiarity with project management software or ERP systems.

Core Competencies

• Organizational Skills: Ability to manage multiple projects and tasks effectively.
• Communication: Ability to communicate clearly with internal teams and external vendors.
• Process Improvement: Suggest and implement changes to improve operational processes.
• Collaboration: Work effectively with different departments to achieve operational goals.

Work Environment

• Professional office environment (or hybrid/remote if applicable).
• May require occasional travel.
• Must be eligible to work in the United States.
• Ability to obtain and maintain security clearance may be required.

Compensation & Benefits

Defense Holdings, Inc. (DHi) offers a competitive compensation package including:

• Competitive base salary (commensurate with experience)
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and Holidays
• Life and Disability Insurance
• Professional development opportunities

Equal Opportunity Employer Statement

Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.