Operations Support Specialist

General Purpose

Responsible for specific administrative tasks and projects that will support various areas of Allegheny Petroleum Plant Operations. The Operations Support Specialist will be responsible for assisting in managing logistics, materials, supply chain, production planning and manufacturing functions of the plant. The Operations Specialist will have ongoing communications with operations personnel at other plants, customers, suppliers, sales managers and customer service personnel.  

Essential Functions

1) Administrative

• Work with APPC Operations Managers as the administrative hand in optimizing plant operations
• Communicates with operations personnel at other plants, customers, suppliers, sales managers and customer service personnel. 
• Use Chempax system (manufacturing software) to run reports, find information, enter data and update data
• Run/Create reports using various other computer systems and software

2) Operations/Logistics

• Assist in supply chain management, production planning, resource planning and scheduling
• Enter purchase orders and work with suppliers/customers on scheduling and confirming delivery times 
• Monitor inventory and assist in scheduling production and shipping
• Assist in quarterly physical inventory counts and reports
• Monitor open orders and communicate with customers and CSRs on delivery dates
• Coordinate with customers, suppliers, carriers and other APPC plants to schedule pick-ups and deliveries
• Maintain shipping, receiving and production schedules
• Assist in production planning and scheduling
• Analyze inventories, production issues, quality data, logistics, dispatching, truck rail scheduling
• Assists in Quality Control activities which may include logging retains, running simple lab tests and/or data entry.
• Prints orders off of Chempax system, and updates data in Chempax or other computer systems.
• Assists in maintenance of ISO or other quality records.
• Uses customer SAP systems for data entry and retrieval.
• Is responsible for plant quality compliance.
• Performs other related duties as assigned by management.

Supervisory Responsibility: No

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Bachelor’s Degree in relevant field (Operations, industrial management, procurement, logistics, supply chain or similar is preferred) 
• Experience in a manufacturing environment and understanding of manufacturing process
• Computer knowledge (good understanding of ERP software and Microsoft Office software)

Key Knowledge, Skills & Abilities

• Excellent verbal and written communication skills. 
• Proficient in Microsoft Office Suite or related software 
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier. 
• Ability to work independently and in a fast-paced environment. 
• Ability to anticipate work needs and interact professionally with customers. 
• Excellent organizational skills and attention to detail. 
• Work with various computer systems (internal and customer/supplier systems)
• Familiarity with business management software (SAP, Chempax, etc.) 
• Information management – Run reports, analyze data and manage various types of information in various formats.

Physical Demands and Work Environment:

• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Frequently required to stand, walk, sit, utilize hand and finger dexterity, talk or hear.
• Occasionally works near moving mechanical parts. 
• While performing the duties of this job, the noise level in the work environment is usually quiet; moderate. 
• The employee must occasionally lift and/or move up to 10 pounds 
• Specific vision abilities required by this job include: close vision; color vision; depth perception and ability to adjust focus.