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Operator Apprentice is our name for full-time Assistant Managers that lead the store and off premise team alongside the General Manager. The key focus areas of this role are tied to developing your capacity to deliver a World Class Customer and Employee Experience through your actions, to develop and build the Best team possible for your scoop shop through the proper selection, integration, and training processes, and provide you the detailed mentorship, development plan, knowledge base, and support to ensure you fully understand what it takes to deliver on our expectations to Achieve Excellence in our scoop shops as we prepare you in your development journey for more responsibility.
Here at Ben & Jerry’s we are committed to living out the motto from our very own Jerry Greenfield, “If It’s Not Fun, Why Do It.“ Serving up peace, love, equity and ice cream throughout the communities we engage in brings a world class experience that a person can only get at our shops or events and we want you to be a part of this. Our vision is to grow the collective opportunity for marginalized communities across the Southeastern United States with first in class customer service.
The Operator Apprentice will be responsible for leading shifts in and out of the shop, exemplifying world class customer service, performing all executive functions while also focused on their personal and professional developmental growth. Operator Apprentices are leaders in their business and are accountable for coaching and leading while becoming proven executors of all daily business service operations and functions.
The Operator Apprentice will report directly into a Business Operations Manager, General Manager or GM of Retail Operations and their training will be specialized around daily in-store and out-of-store operational functions with an additional focus on leading, management core competencies, and core mid level leader accountabilities.
Accountabilities of a Operator Apprentice’s:
Compensation and Benefits:
About Team Primo’s Ben & Jerry’s Ice Cream:
Working at Ben and Jerry’s is about making people happy with lots of Ice Cream! It’s about being independent, having fun, making new friends and earning extra dough. As a Ben & Jerry’s team member, you are the smiling face that greets and serves clients. Working with us will give you the fun and financial rewards you are looking for. You’ll learn new things, get recognized and learn everlasting skills.
Established in 2008 by lifelong friends, Primo Partners is locally owned and operated. It all started with a single scoop shop and has since grown to multiple shop locations, along with booming, trailblazing, and system-leading Off Premise Catering operations in North Carolina, Georgia and Florida. We are seeking the perfect fit for this position as our in shop assistant manager. Do you possess the core values that we've identified as Team Primo's guiding principles?
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