Additional Requirement
- Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business and/or role.
Coalition Benefits
- Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.
- Choice of dental insurance or discount plan.
- Vision insurance.
- Flexible spending accounts for health care / dependent care / parking expenses.
- Free basic life and AD&D insurance coverage.
- Employee Assistance Program, a problem-solving resource available to you and your household members.
- Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
- Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
What You’ll Do
- Perform ophthalmic diagnostics and exam preparation, including obtaining relevant history and outside eye records; visual acuity, visual field testing, OCT (optical coherence tomography), pachymetry, tonometry, dilation as directed/appropriate, and refracting patients using the phoropter.
- Assist with procedures alongside providers (e.g., laser procedures, intravitreal injections).
- Triage patients to determine risk level and urgency of evaluation using knowledge of common ophthalmic symptoms and established clinic workflows; escalate urgent concerns to providers per protocol.
- Order medications for patients through the electronic health record based on the assessment and plan as directed by Eye Clinic providers.
- Record and complete ICD-10 billing route slips based on provider notes and submit documentation to Revenue Cycle in a timely manner.
- Track high-risk return visits for patients with pathology and in need of follow-up appointments, notifying them and scheduling timely visits.
- Integrate Eye Care services with Stout Street Health Center staff and outside partners by coordinating care based on eye-visit findings (e.g., diabetic retinopathy, hypertension-related concerns, neurological findings, and relevant labs/cultures) and ensuring appropriate follow-up and communication with the medical team.
- Build trusting relationships with patients to support adherence and improved eye health by providing trauma-informed education on diagnosis, treatment, and plan of care (including medication instillation, bandage changes, and eye prosthesis insertion/care as applicable).
- Perform optical duties including assisting patients with frame selection, fitting, measurements, and order submission through the lab portal.
- Verify completed frame orders for accuracy using a lensometer, adjust glasses, and repair frames.
- Order supplies and eye medications; clean and stock exam lanes.
- Perform other duties as assigned.
What We’re Looking For
- Certified Ophthalmic Assistant (COA) certification preferred.
- Completion of a formal ophthalmic/healthcare training program may substitute for certification preference.
- Current Basic Life Support (BLS) certification required or must be obtained within 90 days of hire.
- One year of experience as an Ophthalmic Assistant/Technician required.
- Experience with EHR systems.
- Experience with patient scheduling, referrals, and insurance enrollment.
- Experience with healthcare administration is preferred.
We offer a full suite of benefits for our eligible employees and their dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.
- Health Insurance - HMO or PPO
- Dental plans, vision insurance, flexible spending accounts, supplemental life insurance
- Company paid basic life and AD&D insurance coverage, Employee Assistance Program, 403(b) retirement savings matching,
- Extensive paid time-off, including holidays, sick leave, and vacation
The effective date for your benefits will be the first of the month following your date of hire.