Ophthalmic Technician

Description

ABOUT US:

Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients’ needs. We continuously look for ways to improve our patient’s experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training.

POSITION SUMMARY:
 

Ophthalmic Technician I, II, or III
Are you looking to start or grow your career in ophthalmology? Join our dynamic team and become a valued Ophthalmic Technician at any level—whether you're new to the field or already certified as a COA or COT. We offer a supportive environment where you can develop your skills, advance professionally, and make a meaningful impact on patient care.

Our Ophthalmic Technicians play a vital role in assisting ophthalmologists with clinical assessments, diagnostic testing, and patient care. Depending on your experience and certification level, responsibilities will range from foundational patient workups to advanced technical procedures. We are committed to fostering growth, providing hands-on training, and ensuring you have the resources to succeed.

Key Responsibilities

• Gather and document comprehensive patient history with accuracy and attention to detail.
• Assist with patient workups, following established protocols to support efficient clinic flow.
• Determine visual acuity and perform automated and manual refractions based on skill level.
• Conduct pupillary assessments, basic ocular motility evaluations, and lensometry.
• Perform visual field testing, Potential Acuity Meter (PAM) testing, osmolarity assessments, and other diagnostics.
• Utilize automated keratometry, topography assessments, and tonometry to evaluate intraocular pressure.
• Administer ophthalmic medications and assist with patient education before and after procedures.
• Conduct imaging procedures such as Optical Coherence Tomography (OCT), following proper protocols.
• Maintain and calibrate ophthalmic equipment and ensure all instruments function optimally.
• Perform administrative tasks, including electronic medical record (EMR) updates and patient interactions.
• Recognize irregularities in symptoms or test results and report findings to the appropriate provider.
• Uphold patient confidentiality and comply with HIPAA and company policies.
• Demonstrate initiative by staying informed on evolving ophthalmic practices and seeking development opportunities.
• Travel to various office locations as needed; reliable transportation required.

Requirements

• Experience levels vary by position: Entry-level candidates encouraged to apply (Ophthalmic Technician I), while certification as a COA or COT is preferred for advanced roles (Ophthalmic Technician II & III).
• Strong attention to detail and ability to follow precise protocols.
• Excellent interpersonal and communication skills.
• Ability to work independently while collaborating effectively within a healthcare team.
• Flexibility and willingness to travel between multiple locations as needed.
• Exceptional organizational skills and ability to prioritize tasks in a fast-paced environment.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Patient Experience– Understanding and anticipate the patient’s needs. Proactively strives to exceed our patient’s expectations and provide ongoing education and communication. 
• Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
• Analytical mind- capable of out-of-the-box thinking to solve problems.
• Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances. 
• Excellent Communication Skills – written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients. 
• Drive for Results – Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes. 
• Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
• Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
• Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
• Forward-thinking attitude – Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company. 
• Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.

OWNERSHIP SKILLS: 

· Help foster a positive workplace environment that encourages accountability, collaboration and transparency.  

· Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses. 

· Pride in one’s work by asking questions when needed, providing feedback and completed job tasks in a timely manner. 

· Aligning job responsibilities and projects with the company’s goal and mission. 

· Pro-active measures in daily work that anticipates problems and develops solutions. 

· Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays. 

· Confidence to express ideas and solutions during meetings or projects. Openness to other employee’s opinions and feedback. 

· Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.

· Offer solutions to problems rather than presenting issues.

· Ask for constructive feedback regarding job performance.  

• Share responsibility for actively      maintaining "workload items" for clinical and support buckets.

PHYSICAL REQUIREMENT:

· Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

· Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

· Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.

· Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.

· Must be able to be stationary for prolonged periods of time

COGNITIVE REQUIREMENT:

· Executes tasks independently.

· Learns and memorizes tasks.

· Maintains concentration/focus on tasks.

· Performs task in a demanding environment requiring multi-task and prioritize work.

· Must be comfortable working and interacting with large groups of people daily.

BENEFITS & PERKS: 

Generous PTO allowance

Holiday Pay

Health, Dental & Vision 

Life Insurance

Short-term disability

Long-term disability

401k with discretionary match 

Uniform Allowance (clinic only)

Professional Development

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.

Requirements