Ophthalmic Technician Team Lead Tier 4

Administers, oversees, and supports the Company’s activities, especially at the assigned office by being a role model for excellence in quality care, customer satisfaction, and quality improvement. Performs an extensive number of data collection functions as delegated by the physician to allow for proper professional diagnosis of patients’ conditions. 

Essential Functions
 

Responsible for assisting with supervising all technicians at the assigned location to ensure that the practice and/or office operate in an efficient manner and that the patients receive high-quality customer and clinical service 

Responsible for maintaining staff schedules prepared by the Ophthalmic Technician Manager to ensure adequate coverage and effective utilization of staff 

Ensure that the employees have completed required assignments 

Responsible for providing training to the employees in order to cross-train on double duties 

Assist the technicians at the assigned location office when indicated in identifying and solving problems 

Support established policies and procedures of the practice and interpret them to the technicians at the assigned location Office 

Maintain professional competence through participation in continuing education and other appropriate learning experiences 

Responsible to display an attitude of respect and courtesy toward all patients, visitors/physicians, and coworkers 

Provide support to clinical staff with less advanced credentials 

Responsible for Clinic monthly supply ordering 

Perform all other designated duties as directed by the Ophthalmic Technician Manager, Medical Director, and/or Practice Administrator 

Job Specifications 

Typically has the following skills or abilities: 

Two to four years of experience as an Ophthalmic Technician or in a healthcare environment 

Demonstrated comprehension of ophthalmic technician skills 

Strong communication and interpersonal skills 

Problem solver, with analytical skills 

Personable and empathetic with patient’s needs and concerns 

Well-organized with attention to detail 

Ability to work as a team member 

Demonstrated comprehension of the principles of optics and refraction 

Demonstrated ability to perform comprehensive work-ups on 4 patients per hour 

Demonstrated computer literacy 

Full work up, clinical assistant, basic diagnostic testing, and scribing or advanced testing, diagnostic tester. 

Preferred Skills 

Training as an accredited Ophthalmic Technician 

Leadership experience 

#LI-ONSITE 

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.