Optical Assistant Manager

Seeking an enthusiastic leader who is energetic and creates a positive team atmosphere.  

The Assistant Manager supports the daily operations, ensuring excellent patient care, efficient workflow, and high-quality eyewear services. This role assists the Optical Manager in supervising staff, driving sales performance, maintaining inventory, and providing expert optical guidance to patients.  Additional responsibilities include:

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  Assist the Optical Manager with daily operations, staff supervision, and scheduling.

  
  


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  Provide outstanding customer service by helping patients select frames and lenses that meet their visual and aesthetic needs.

  
  


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  Perform eyewear adjustments, fittings, and minor repairs to ensure comfort and proper vision correction.

  
  


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  Accurately interpret prescriptions and ensure lenses are ordered and fabricated to specifications.

  
  


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  Maintain accurate records, manage orders, and oversee inventory levels of frames, lenses, and accessories.

  
  


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  Support and train new team members on optical procedures, sales techniques, and customer service standards.

  
  


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  Help meet and exceed sales goals through team motivation, product knowledge, and effective merchandising.

  
  


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  Ensure compliance with company policies, HIPAA, and state/federal optical regulations.

  
  


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  Resolve customer concerns professionally and promptly to ensure patient satisfaction.

  
  


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  Assist with reporting, performance tracking, and operational improvements as directed by management.