We are located at 5774 Cypress Creek Parkway, Houston, Texas 77069 - Please consider your commute time prior to applying for the job. Our hours of operation are Monday - Friday, 9:00 am - 6:00 pm and Saturday 9:00 am - 1:00 pm. We are only considering applicants that are fully available during these operational times and are flexible with their schedule. You will have Sunday plus an additional day off during the week and will not be two consecutive days together.
We are seeking a bright and charming individual to manage our front desk daily and perform various administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company, providing essential support across the organization in a fast paced environment. Your responsibilities include welcoming guests, coordinating front-desk activities, authorizing insurance, confirming and making appointments, redirecting phone calls, checking out patients after their visits, and ensuring compliance with HIPAA regulations.
To excel in this role, you should have a pleasant personality, be highly detail-oriented, and possess excellent multitasking and stress management skills. The ability to handle emergencies effectively while streamlining office operations is crucial. Ultimately, our Receptionist ensures the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk, ensuring every patient is identified and checked in properly
- Update calendars and schedule appointments
- Perform clerical receptionist duties such as filing, photocopying, transcribing, and faxing
- Check out patients after their visit, ensuring all paperwork is completed and appointments are scheduled
- Ensure compliance with HIPAA regulations in all interactions and handling of patient information
- Obtain accurate information from patients and input it into the system
Skills:
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Knowledge of Compulink EHR
- Able to verify and interpret vision and medical insurances
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional, positive attitude and appearance
- Solid written and verbal communication skills
- Detail-oriented with strong organizational skills
- Ability to be resourceful and proactive when issues arise
- Excellent multitasking and time-management skills, with the ability to prioritize tasks
- Knowledge of Electronic Health Records (EHR) systems
- Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
- Flexible and able to adapt to changing priorities and tasks
- Strong team player with a collaborative mindset
- Bilingual
Experience:
- Reception customer service: 1 year (Preferred)
- Must have some optical experience
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Employee discounts
- Commissions and bonuses
Schedule:
Our office hours are Monday - Friday, 9:00 am - 6:00 pm and Saturday 9:00 am - 1:00 pm. We are closed on Sunday and you will have an additional day off during the week based upon the needs of the practice. Those who are not available during these work times will not be considered for our position.
Work Location:
In person: 5774 FM 1960W, Houston, TX 77069
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 32-38 per week
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Schedule:
6-8 hour shift
Day shift
Every Saturday Availility (Required)
No nights
Experience:
Optical/Medical Office: 2 year (Required)
Ability to Commute: Must be willing to commute to 5774 FM 1960W, Houston, TX 77069, please consider distance and drive time prior to applying for our position.
Our Story
Providing advanced vision care in a professional and comfortable environment has been at the very heart of Texas State Optical (TSO) since it was founded in 1936. It is TSO’s grand vision to offer patients convenient locations, qualified Doctors of Optometry, and a complete line of competitively priced eyewear that is not only aesthetically fashionable but also functional. These core values have remained stable throughout the years. Today, the TSO family has grown to become a respected organization of independent doctor-owned and operated eye care practices in Texas.
Our Champions location was established in 1986. Dr. Wayne Martz, a therapeutic optometrist practicing family eye care, has made it his mission to establish an amazing experience for his patients by providing comprehensive eye and vision care in an inviting environment, a goal that is ongoing within the practice
today.
Dr. Ayesha Butt, joined the practice in 2013 as a therapeutic optometrist and glaucoma specialist. Dr. Butt is actively involved in the management of dry eyes, ocular infections, and allergies. She is experienced in diagnosing and managing diabetic retinopathy, glaucoma, and age related macular degeneration. She also co-manages LASIK and Cataract surgery patients with local ophthalmologists. Since Dr. Butt shares same mission and values as Dr. Maltz, he decided to hand over the torch of ownership and management to her in 2014 while he continues to focus on providing the best care possible to his existing patients.
The doctors and staff of the TSO Champions have pushed the standards of superb vision care and quality eyewear so high that the office is now seeing second or third generation of patients. Dr. Ayesha Butt, OD has made her goal to extend TSO Champions’ services to the most deserving population. She was originally trained in Canada where routine eye examinations start at the age of 6 months. Her goal is to prevent vision problems and serious eye conditions early on. Being a mother, in addition to an eye care provider, she believes that eye and vision care is an essential part of infant wellness care. She encourages parents to bring their kids for routine eye exams before they even start to complain about their vision. Her charming personality and attention to detail helps her see younger patients with ease. This is why TSO Champions has grown from two to four doctors and has extended its office hours to meet the growing demand. Please visit our optometrists’ section to get to know more about our doctors.
The eye doctors at TSO Champions care about patients’ overall health and pay special attention to their visual demands. TSO has earned recognition as the largest single provider of vision insurance plans in Texas. TSO Champions, on the other hand, is also credentialed to take several medical insurance plans. That’s because we routinely manage dry eyes, ocular infections, allergies, cataracts, glaucoma, macular degeneration, and adverse effects of systemic disease such as hypertension and diabetes.
TSO Champions is equipped with the latest and the greatest technology so the doctors can diagnose ocular conditions early on. We fit almost all the soft, hard and specialty contacts lens available. Our frame selection in ranked the best in terms of quality, durability and functionality. Please visit our office to see wide variety of eyewear selection.
At TSO Champions, we’re proud of our history and excited about the future as we continue to help TSO patients enjoy the best vision possible. After all, we’re not Texas State Optical by chance, but by choice. We’ve grown into our name and will continue to work hard at keeping our patients satisfied and coming back with their family and friends to benefit from TSO’s long tradition of excellence in quality eye care and eyewear.
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