Optician

BASIC FUNCTION:

Assists patients with fitting glasses, after obtaining prescriptions from Optometrists or Ophthalmologists. The Optician advises patients on the styles and characteristics of eyewear to best suit their needs.

GENERAL RESPONSIBILITIES:

1. Prescreens patients for color blindness, stereo and visual acuity and complete neutralization of current eyewear before they see the doctor.


2. Interprets patient prescriptions for eyeglasses, contacts or other optical services.


3. Educates patients on products and options available.


4. Educates and trains an apprentice optician.


5. Performs diagnostic tests, including visual acuity, lensometry, tonometry, color vision and depth perception.


6. Accurately takes measurements of facial features, multi-focal heights and papillary distances and any other measurements needed to produce high quality eyeglasses or contact lenses for each patient.


7. Orders all products/materials needed accurately and efficiently. Verifies all orders on arrival.


8. Adjusts and fits frames that suit the patient’s style, face and specifications.


9. Uses specialized equipment such as calipers, lensometers and lens gauges.


10. Inventories frames and contact lenses.


11. Repairs broken frames.


12. Educates patients on how to wear and maintain glasses and contact lenses.


13. Performs administrative duties, such as managing prescriptions, EHR records and insurance.


14. Notifies patients of completion of service in a timely fashion.


15. Maintains patient records according to HIPAA guidelines.


16. Must maintain all licensures and certifications of the position.


17. Participates and cooperates in the re-credentialing process with the Contracting and Credentialing Coordinator.


18. Upholds and promotes the value and integrity of the Seneca Nation Health System’s mission statement. Will promote SNHS in a positive manner.


19. Provides care through a trauma-informed lens by incorporating key principles of both physical and psychological environment safety, trustworthiness and transparency, collaboration of decision-making during treatment plan developments, empowerment of patients by recognizing and building upon individual strengths, as well as recognizing and respecting the diversity of cultural backgrounds and sensitivity.


20. Participates and completes all mandatory staff meetings, trainings and in-services.


21. Follows all policies and procedures of the department, Seneca Nation, and SNHS.

KNOWLEDGE, SKILLS, & ABILITIES:

• Strong customer service, interpersonal and communication skills.


• Must have ability to operate specialized optical equipment.

QUALIFICATIONS:

• Current license as an Ophthalmic Dispenser in New York State required with a minimum of 2 years’ experience as an optician or ophthalmic dispenser.


• ABO/NCLE certification is preferred.


• Experience in a large hospital, academic medical center, outpatient health care setting, or Indian Health Service (IHS)/tribal health, preferred.