Optician/Retail Sales Associate Oakbrook,IL

ABOUT US:

This is not just a job..........it's a career path with endless possibilities in a vast and growing field. The happiness of those we serve is directly driven by our team's collaboration and engagement. You'll receive excellent compensation and a benefits package with additional perks designed to make you smile.  We consider our work environment our sanctuary and take great care to protect it from negativity, both from outside and from within. The work you do will be rewarding. But you'll earn more than a paycheck: you can enjoy opportunities to grow your career. Most of all, we believe you can find purpose, meaning, and the chance to be part of something bigger than yourself. Check out our Google reviews!

BENEFITS:

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  Competitive Compensation

  
  


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  Guaranteed $20-$24. 

  
  


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  Bi-Weekly Commission

  
  


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  Monthly Bonus

  
  


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  Instant Gift Cards

  
  


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  Paid Vacations

  
  


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  Paid Holidays

  
  


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  Paid Sick Days

  
  


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  Medical and Dental Benefits

  
  


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  Complimentary Eyewear

  
  


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  Family and Friends Discounts

  
  


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  Full-time 

  
  

GENERAL FUNCTION:

The Client Service Consultant's role is to attract and retain clients by delivering an exceptional experience that includes engaging with and styling clients, analyzing insurance benefits, providing product education, breaking down barriers, and encouraging clients to think outside the box.  

MAJOR DUTIES & RESPONSIBILITIES

• Educate and recommend specific lenses and technology to enhance client satisfaction.
  
  
  
  • Style clients in selecting frame brands.
  
  
  
  


• Provide patients with appropriate guidance on maximizing their insurance benefits and promotions.
  
  
  
  • Filing claims.
  
  
  
  


• Assist in ensuring each store is effectively merchandised and familiarize yourself with the extensive frame selection, which includes Prada, Versace, Valentino, Tom Ford, and Tiffany, among others. 

KNOWLEDGE & SKILLS:

• Ability to engage clients in conversations to uncover needs and meet clients' expectations. 


• Robust technology skills and navigating software.


• Experience and proven results in customer service.


• Ability to present and implement decisive and creative ideas.


• Attention to detail and follow-up.

EDUCATION:

High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail environment, travel or hospitality.

The incumbent or successful candidate must meet the position requirements above to perform the essential functions of this position and achieve the outcomes/results indicated in this position description.