Job Description - Optometric Technician WE PAY MORE
Benefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
The Optometric Technician is an essential part of our team who assists the optometrist in pretesting patients and provides exceptional patient care and registration at two (2) of our office locations: (85383 & 85035)
Must be Available to Work "full shifts" 5 out of 7 days each week (WEEKDAYS and WEEKENDS) based on our business needs.
Will not be scheduled at more than one location during the same day
Working Environment:
On-site, inside of our practices (no remote work available)
DNA Eye Group scrub top uniform
Patient care and customer service
Sitting, standing, and moving around to different rooms
Extended periods on the computer and examination equipment
Multi-phone lines
Ability to work at different locations
Ability to lift-up-to 20 lbs.
Minimum Qualifications: A high school diploma or equivalent. Customer service, and optometry or medical office experience preferred.
Essential Duties:
Greet patients by providing professional and friendly customer service
Answer phones, schedule appointments, insurance verifications, patient check in and out processes, collect copays, patient intake duties, and referrals
Enter patient data, maintain patient demographics, HIPAA compliance confidential data
Explain processes to prepare patients for pretesting, perform vision pre-screenings, take legible notes during examinations, transition patients to doctors
Provide exceptional patient care
Promptly review and reply to voice messages
Perform minor maintenance on examination equipment or contact the supervisor
Daily office cleaning and sanitation of examination equipment
Perform and document no show, NEE, and courtesy reminder calls
Communicate effectively with patients, doctors, and fellow teammates
Ability to be scheduled at different office locations during the week
Excellent attendance and punctuality are essential for our patient care
Other duties as assigned
Desired Qualifications:
Experience using optical pretesting equipment
Evidence of strong working relationships with doctors
Experience in customer / patient service
Bilingual (Spanish preferred)
Ability to self-motivate with the experience of working under pressure
Optometric technician certification or associate’s degree, optometric technician
Associates or higher degree in medical, human relations, or related fields
Compensation: $16.50 - $20.50 per hour
Above and beyond...
In 2018, DNA Eyecare (Dr. Nez & Associates, Inc.) opened two Valley locations with a few part-time doctors and optometric technicians. Our exceptional patient care and stellar customer service is the reason we have grown to 9 Valley-wide locations. DNA Eyecare became DNA Eye Group as we continue to strive in maintaining "above and beyond" patient care with the intent to exceed our expectations.
We recognize our "team efforts" in becoming a top-notch optical medical group and know with dedication there are no limits but opportunities!
Our culture and mission statement...
DNA Eye Group takes pride in creating a comfortable atmosphere for our employees to work and where our patients feel confidence in the transparent and thorough patient care we strive to provide every single patient. We are a team providing care!
DNA Eye Group is known for our professionalism, friendliness, and fast service!
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