Oracle HCM Associate Technical Analyst

The Oracle HCM Associate Technical Analyst is responsible for providing basic support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility, and usage of data for internal department planning and activities. The incumbent will participate in collaboration across technical teams to ensure software systems are running efficiently with minimal downtime. The incumbent will work with senior team members to assist with configuration, set up, and updating of the applications, ensuring that data is entered into established tables, fields, and system databases with a high level of accuracy. They will work under the direction of their manager or more experienced team members to develop basic queries and reports utilizing query and flexible reporting tools. They will help draft suggestions to management concerning changes in applications development, maintenance and system standards to optimize performance and mitigate potential risk. They will help with setting up user access and will attend meetings with cross-functional teams and client stakeholders to provide necessary support for the enterprise-wide applications. 
 

• Assist senior team members with providing basic support for software-as-a-service (SaaS) and enterprise-wide applications by helping document design considerations and business impacts needed for configuration
• Gather helpful sources of data for internal department planning and activities
• Support team in basic configuration, setup, and updating of applications
• Organize requirements in support of loading data into established tables, fields, and system databases
• Learn and follow governance standards and processes for data input, structures, and storage mechanisms
• Assist in building and producing reports that facilitate business management and staff decisions
• Support the team in setting up user access
• Research and provide suggestions for changes in applications development, maintenance, and system standards
• Participate in conversations with cross-functional technical teams within the organization, to help ensure the integration and interoperability of enterprise-wide systems
• Assist with coordination between the Enterprise-wide Applications team, client stakeholders and external vendors to understand the requirements and provide necessary support for enterprise-wide applications 

This position is not hybrid/remote and will be located at our Cleveland Headquarters office.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Must be eighteen years or older

Minimum Qualifications:

• Must be at least 18 years of age
• Must be legally authorized to work in the country of employment without now or in the future requiring sponsorship for employment visa status (e.g., OPT, CPT, H1B, EB-1, etc.)
• Bachelor's degree in Computer Science or Information Technology, or in lieu of a degree, at least 2 years of experience in enterprise-wide software support 
• Experience in enterprise-wide software support with basic knowledge of software development methodologies
• Basic knowledge of enterprise-wide applications and software platforms
• Familiarity with software-as-a-service (SaaS) and enterprise-wide systems
• Understanding of security designs and principles to technology-based business solutions
• Basic knowledge of database management and maintenance
• Ability to develop basic queries using query and reporting tools
• Understanding of data management best practices and quality control processes
• Proficient analytical and problem-solving skills
• Good communication and interpersonal skills and ability to collaborate with cross-functional teams and external vendors
• Experience with HCM platforms such as Oracle, Workday, or SAP
• Knowledge of HCM Cloud Configurations
• Knowledge of software development lifecycle
• Experience with writing code, debugging, testing, and deploying code in a variety of environments
• Excellent analytical and problem-solving skills
• Excellent communication and collaboration skills 

Preferred Qualifications:

• Certifications include ITIL, Microsoft, and/or Oracle
• Oracle application experience with various Human Capital Management (HCM) modules  
• Develop solutions to leverage Oracle HCM Cloud applications functionality  
• Experience in Redwood and AI enablement Projects  
• Experience in OTBI reports and SQL queries 

Travel: 5%