Key Responsibilities
• Serve as the primary point of contact for assigned ATCs.
• Develop deep, trusted relationships with decision-makers and stakeholders (including clinicians, operational leads, and executives).
• Maintain detailed account profiles and insight-driven strategic plans for each site.
Coordinate ATC Operations:
• Lead site targeting activities including identification, qualification, and confirmation to become an ATC.
• Serve as the on-the-ground expert for logistics and operational readiness, from patient referral through product administration.
• Oversee activities related to product handling, including Chain of Identity (COI) and Chain of Custody (COC) compliance.
Support Clinical and Commercial Engagement:
• Educate site personnel on Orca Bio’s approved therapies, relevant clinical data, and patient eligibility pathways.
• Work closely with cross-functional teams (Activation Manager, Medical Affairs, Clinical Operations, Market Access, Quality, Marketing) to support ATC needs and resolve barriers to treatment.
• Facilitate communication of the latest scientific and operational updates to ATCs.
• Gather and share key market insights and feedback from ATCs with internal stakeholders to help inform strategy and operations.
• Represent Orca Bio at key conferences and professional meetings as needed.
Qualifications
• Minimum 8-10 years of experience in healthcare, biotech, or pharmaceutical environment, preferably in cell therapy.
• Proven track record in account management, preferably in oncology, hematology, or cell therapy.
• Strong operational understanding of academic medical centers and/or BMT transplant centers.
• 5+ years of relevant experience in hematology/oncology or bone marrow transplantation, preferably in account management.
• Previous experience launching or supporting cell or gene therapy products.
• Familiarity with site operations, patient access pathways, and clinical treatment logistics.
• Prior experience working in cross-functional field-based teams.