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Order Center (Customer Service) Supervisor

icon building Company : Bachman's
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Order Center (Customer Service) Supervisor


 
Order Center Supervisor

 Full Time Position
Sunday-Saturday with shifts between 7am-5pm (rotating weekends)
Multiple Supervisors on team        


Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life.

Are you looking for steady, full-time, employment with great benefits? Do you want to work for a company that cares about its employees? Are you looking for a positive work environment and a team atmosphere? Don’t wait, apply now!

POSITION DUTIES:

  • Answer questions and assist associates in order entry and maintenance systems
  • Verify all on hold orders and print order information for correct and concise content
  • Provide daily supervision and work direction to ensure productive use of all team members in Order Center
  • Work with retail, delivery, production and support departments to resolve external and internal customer issues
  • Work to identify trends in quality and service issues, bringing to Order Center Manager as needed
  • Answer customer calls as needed
  • Perform administrative duties
  • Assist with training needed 

QUALIFICATIONS:

  • Strong verbal and written communication
  • Good technical knowledge including POS, Windows and Excel
  • Ability to provide leadership to train delegate and motivate staff
  • Able to work at a fast pace
  • Demonstrates strength in employee relations and customer service
  • Strong attention to detail is required
  • Developed problem solving skills
  • Ability to support and work as a team
  • Able to work in a team environment


BENEFITS:

  • Medical Insurance
  • Health Savings account/PPO
  • Dental Insurance
  • Vision
  • Life and AD&D
  • Disability, Accident, Critical Illness
  • 401(K)
  • ID Watchdog
  • Pet Insurance
  • Wellness
  • Employee Assistance program (EAP)
  • PTO
  • Paid Holidays (6/year)
COMPENSATION: $19.00/hour 

Don't settle, come grow with us!

Bachman's is an Equal Opportunity Employer

Original job Order Center (Customer Service) Supervisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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