Order Entry/ Data Entry Assistant Temp-to-Hire Location: Stafford, TX 77477 Pay: $20/ hour Shift: 8am-5pm
Job Summary: The Customer Service Order Entry role maintains ownership and accountability of all Order Management process steps of a sales order for distributed products. This role also performs administrative functions pertaining to the operation of the company and the safety of company personnel. Primary Duties & Responsibilities:
Effectively review customer purchase order details and order hand-off information to input sales orders for distributed products for all product verticals into systems of record with attention to detail and timely execution.
Prepare and distribute paperwork for shipment to ensure accurate execution of sales orders.
Input purchase orders and material transfers for components required to complete orders and issue orders to external suppliers.
Routinely communicate with external suppliers to monitor delivery dates
Send Sales Order Acknowledgement to the customer and communicate order updates
Complete forms to request new customers, bill to/ship to addresses and/or vendors
Assist with changes/updates to sales orders and purchase orders
Responsive to customers through prompt follow-up to order need, inquiries and non-technical problem resolution.
Engage necessary resources to resolve order fulfillment issues when they arise
Follow order fulfillment process for product availability and production determination
Proficient in Microsoft Office, especially Excel.
Ability to work in a fast-paced environment and meet deadlines.
Strong communication skills and ability to work well in a team.
Experience with order management systems or ERP software is a plus.
Positional Requirements & Qualifications:
Oracle experience preferred, but not required
High school Diploma or equivalent
College degree (preferred)
Experience in a customer-service or administrative role addressing business process and customer needs within order execution process.
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