Order Entry

Job Description

The Order Entry Clerk is responsible for accurately entering customer orders into the company’s system, ensuring all details are correct and processed in a timely manner. This role supports sales, customer service, and operations by maintaining accurate records and helping ensure smooth order fulfillment.

Responsibilities

• Order Entry

• Verify pricing and prints are accurate

• Verifying Order, match Work Order

• Printing and Reviewing Documents

• Communicate with customers or sales teams to clarify order details when needed

• Track and update order status, including changes or cancellations

• Coordinate with warehouse, production, or shipping teams to ensure timely fulfillment

• Maintain organized records of orders and related documentation

• Assist with resolving order discrepancies or issues

Required Skills

• Must be computer proficient

• Must be extremely organized

• Must be proficient in Microsoft Excel

• Must be very precise and detailed oriented

• Must be able to multi-task

• Communicate effectively within the team

Education / Experience

• High School diploma or equivalent required.

• At least 2+ years of Data Entry and Order Processing experience required.

• Basic math skills.

• Familiarity with ERP or order management systems (Epicor prefer)

Work Environment

• Office work environment

• Standard business hours, Monday to Friday, 8-hour shift

Career Path

This role can lead to:

• Customer Service Representative

• Sales Coordinator

• Program Manager

Benefits:

• Health Insurance (Medical/Dental/Vision) paid 100% for employees

• Life insurance policy

• Safe Harbor 401(K) plan

• 401(K) matches

• Paid time off (vacation/sick/holidays/floating holiday)

• Referral program