Order Entry Clerk

Description:

The primary job of every Employee of Arizona Tile is to provide outstanding Customer Service. We must do all we can to serve our Customers' needs and to exceed their expectations. This role will likely lean towards email orders.

To assist the Manager in providing the Customer with the best possible buying experience, product delivery, and after-sale service.

To assist the Manager in maximizing the efficiency of the Customer Order Process. This role will NOT speak with customers.

These are the responsibilities of this job. Other responsibilities may be assigned as needed:

-- Completes assigned tasks to the best of her/his ability, within the time specified.

Requirements of the Role:

Uses effective time management techniques to accomplish assigned tasks.

Asks questions and requests clarification if details seem unclear.

Enters Customer orders into and interprets information from the company's computerized order processing system accurately and efficiently.

Seeks new information by reading trade publications and other sources.

Possesses an in-depth awareness of the different branch operations and how they relate to one another.

Cooperates seamlessly with showroom, warehouse, and slab sales personnel.

Ensures that all commitments made to Customers and coworkers are reasonable and can be met.

Considers carefully what can be accomplished. Does not intentionally make commitments that are impossible to keep.

Demonstrates a willingness and ability to work within a team environment

Gets along well with other members of the AZT team on a day-to-day basis, and when called upon to participate in special events, such as inventory and/or parking lot sale.

Maintains a knowledge of competitors and their products.

Demonstrates proficiency in using company computer applications .

Enters Customer orders into and interprets information from the company's computerized order processing system accurately and efficiently.

Keeps current on new products, discontinued products, products with supply problems, and out of stock products. Knows how to introduce Customers to similar products when appropriate and minimizing inconvenience to the Customer.

Engages in problem solving by actively listening to clients and coworkers.

Uses sound problem solving techniques to arrive at a solution.

Balances ongoing projects with the more immediate demands of the Order Desk.

Additional Skills & Qualifications:

NICE TO HAVE:

anyone with freight knowledge. need someone to help with our LTL’s, freight, deliveries, etc.

bilingual in SPANISH *****

Ability to enter data using a computer keyboard and mouse; and function within a Microsoft® Windows® computing environment.

Must have a positive attitude and be reliable

Ability to define problems, collect data, establish facts and draw valid conclusions; to interpret an extensive variety of technical instructions in written or diagram form and deal with several abstract and concrete variables.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.