Order Fulfillment Project Specialist

Influence CPS commitments and monitor schedule attainment of UPS, Batteries, Switchboards, and Accessories on behalf of the customer. Act as point of contact in representing Raleigh CPS manufacturing with customers, sales, customer service, and project management. Disseminate questions to engineering or plant resources for timely resolution. Participate in shipping tool reviews and production tier meetings to relay priorities and track assigned backlog order progression. Monitor delays or risks to external commitments and act proactively to influence improvement or communicate AWSD. Participate and eventually lead cross-functional '72 hr' reviews with engineering team(s), customer service, supply chain, operations, and systems test to ensure accurate commitments to customers for engineered to order (ETO) solutions. Monitor project milestones through engineering and operations. Collaborate with drop ship scheduling to meet requested project timelines. Calibrate regularly with supply chain and operations to understand current backlog and necessary lead-times due to material availability or general capacity. Work proactively to remove roadblocks and mitigate risks after order entry through order release and final logistics to avoid unnecessary delays for the customer. Support monthly revenue forecast mapping Develop strong relationships with primary points of contact in project management, product management, service, sales, engineering, and operations. Act with a customer first mindset Demonstrate capability of clear, concise, and balanced external communications to a range of audiences (especially customers). Communicate lessons learned for new and repeat orders alike. Bachelor's degree from an accredited institution 3 years of related experience in supply chain or operations Must be legally authorized to work in the US without company sponsorship. Ability to demonstrate knowledge of ERP requirements and customer order processing Basic understanding of bill of materials, product costing, order entry, and typical supply chain functions. Ability to demonstrate problem solving and analytical skills Excellent interpersonal skills, including strong verbal and written communication skills We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. #LI-RC2 Master's Degree in Business, Supply Chain, or related field Previous experience in production scheduling in a Make to Order manufacturing environment