Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a Order Assurance Coordinator in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!
Position Summary:
The Order Assurance Coordinator ensures confirmed Sales Orders comply with policies and procedures while optimizing site allocation to ensure on-time shipping. This position requires extensive communication with multiple departments throughout the quote-to-cash cycle and demands strong analytical, problem-solving, and coordination skills.
Tasks/Duties/Responsibilities:
- Serve as primary contact for Sales and Distribution for process exceptions and corrections
- Review daily distribution orders to ensure on-time delivery requirements are met
- Audit Sales Order for accuracy and completeness prior to releasing material for shipment
- Coordinate with Production Planning and Distribution to ensure product availability and proper order flow
- Research, troubleshoot, and resolve order-related exceptions
- Continuously evaluate processes, procedures and policies to identify efficiency and improvement opportunities
- Maintain consistent documentation and transactional accuracy
- Other duties as assigned
Knowledge/Skills/Requirements:
- Associates Degree in business-related or technical field required. Bachelors preferred
- Proficiency with company software, including QAD, SalesForce, Microsoft Office Suite
- Ability to multi-task, prioritize and manage time effectively
- Strong attention to detail with excellent organizational and follow-up skills
- Strong analytical and problem-solving abilities
- Effective written and verbal communication skills
- Ability to collaborate with internal and external
Reports To:
- Inventory and Planning Manager
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