Order Fulfillment Team Lead - 2nd Shift/3rd Shift

We are seeking a motivated and experienced Team Lead to oversee day-to-day operations within our warehousing/order fulfillment team. The ideal candidate will have a strong background in team leadership, safety compliance, labor planning, and lean manufacturing principles. This role is crucial in maintaining efficient team performance and meeting our operational goals.

The Team Lead will execute the daily labor plan for the second shift order filling team: picking, packing and loading of delivery vehicles. Coach and support the order filling team and living our leadership expectations: Good Coach, Good Communicator, Productive & Results Oriented, Empower Team, Create an Inclusive Team Environment.

This role requires the ability to perform various physical tasks in both hot and cold environments. Work is conducted in A greenhouse environment (~85°F) and a warehouse cold room (40–50°F).  

What you'll do:

• Lead the team in the execution of Order Fulfillment tasks: Picking, Packing, and Loading of delivery vehicles
  
  
  
  • Executes labor plan and adjusts as necessary resulting in on-time finish and truck load
  
  
  • Coaches and audits employees on order filling processes in the areas of Retail and Mass Customer Routes, resulting in order accuracy, product quality and productivity at or above goal.
  
  
  
  


• Oversee outbound operations to ensure trucks are loaded accurately and on time.


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  Audit and train team members on standardized work processes to maintain consistency.

  
  


• Manage actual staffing vs scheduled staffing, ensure timeliness of schedule revisions and communication and alignment to work demand forecast.


• Executes labor sharing and cross training strategies through healthy, effective collaboration with Supply Chain Supervisors to accomplish daily work with minimal disruption to service metrics and lowest labor cost as % sales.


• Executes F14 onboarding plan in partnership with mentors resulting in alignment with leadership expectations.


• Build a high level of trust with the Sales and PM Teams by ensuring key issues affecting customers are responded to timely and professionally.

You’ll be part of a team that values doing things right the first time, every time, because when we work with focus and precision, we exceed customer expectations and keep operations flowing smoothly.

Pay Range: $21.00/hr - $24.00/hr 

Shift Schedule Overview

 This is a full-time, 2nd shift position with seasonal variations. Flexibility is essential during peak periods.  

Typical Shift: Sunday: 3:00 PM – EOD, Monday: 6:00 PM – EOD- Thursday: 6:00 PM – EOD: Average 8–9 hour shifts (30-40 hours a week)

EOD = "End of Day" (whenever the shift is completed)  Please Note: There is no fixed end time, your day ends once all tasks are completed, including end-of-day duties.

Holiday Schedule (November – May): Sunday: 3:00 PM – EOD, Monday – Thursday: 6:00 PM – EOD 

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    Occasional Friday/Saturday shifts required during the 2 weeks leading up to major holidays:
    Thanksgiving, Christmas, Valentine’s Day, Easter, and Mother’s Day

    
    
  
  
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    Shifts may be 10–12 hours during these periods

    
    
  
  
  
  

Holidays & Overtime:
Ability to work holidays and overtime as business needs. Please be aware that during peak times, particularly around holidays like Valentine's Day, Easter, and Mother's Day, you may be required to work overtime and on days that are typically your time off. These busy periods may demand flexibility in your schedule. 

Skills and Experience Preferred 

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  Bilingual (English/Spanish) strongly preferred

  
  


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  1–2 years of leadership experience in a warehousing, logistics, or order fulfillment environment.

  
  


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  Ability to stand for 8 hours or more during shifts

  
  


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  Ability to work well under pressure in a high-volume, fast-paced environment

  
  


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  Must meet the physical demands of the role including lifting, standing, and moving throughout the facility.

  
  


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  Must pass DOT physical and drug screening.

  
  

If you're a driven leader with a passion for safety, efficiency, and team development, we encourage you to apply and be a key contributor to our success.