Order Management Coordinator

About Grocery Outlet:

• Our Mission: Touching lives for the better


• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.


• Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Team:

Our Supply Chain and Logistics team mission is to provide top notch service to our stores and purchasing teams- contributing to the goal to make Grocery Outlet the first choice for bargain minded customers while touching lives for the better. Our team oversees the successful movement of products from our vendors to our stores and is self-motivated, passionate, and dedicated.

About the Role:

You will be a part of the World Class Planning Team at Grocery Outlet. The focus of this role is to manage all aspects of Purchase Orders for the business: placement, tracking, and revisions from the point of PO creation to delivery at our warehouses. This role reports to the OMS Supervisor.

Responsibilities Include:

• Responsible for all Purchase Order creation for a defined business category.


• Ensures that purchase orders are completed in a timely and accurate manner.


• Follow up on the purchase order shipping and receiving status with supplier and warehouse.


• Monitor order fulfillment & shipment tracking status and provide to internal stakeholders.


• Maintain and update accurate ship dates, quantities, costs and descriptions on purchase orders as things change.


• Establishes and maintains a reputation of credibility and responsiveness; promptly returns vendor and store phone calls, ensures timely follow-up on issues within 24 hours.


• Manages past due POs and supplier follow-up.


• Run weekly/monthly reports to support the Purchasing team.


• Other tasks assigned by supervisor on an ad hoc basis.

About The Pay:

• Base Salary: $30.00/hr


• 401(k) Profit Sharing


• Medical, Dental, Vision & More!


• Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• Data entry experience


• Experience with SAP systems preferred


• Proficient in the use of Excel, Microsoft Word and Outlook


• Ability to prioritize and multitask


• Keen to details and highly organized


• Strong written & verbal communication skills


• Able to effectively and respectfully communicate with all levels of staff and management


• Excellent interpersonal skills, willing to learn and shows positive attitude towards change


• Proven team player, self-motivated, independent thinker

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