Order Management Coordinator

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.

In this position.. .

Cultivate cross functional relationships with key stakeholders and business partners to facilitate development of business requirements supporting both Global and North American future state tools and processes. Be the voice of the business (customer) with IT counterparts with the ability to demonstrate strong leadership, move fast and excel in collaboration and communication.

Gather, prioritize, and align requirements enabling business initiatives across global and regional applications. Coordinate and prioritize input from IT & business to design applications / enhancements that minimize manual effort, optimizes system capability and reduces Company cost.

Coordinate/manage Order Fulfillment of XBU vehicles (primarily imports) across multiple teams including GOB/GODW, Global Trade Services (GTS), OMS/SOB, VOEdit, and OPS.

What you'll do.. .

Manage relationship and integrations with MP&L supporting ETA and transportation milestone data feeds into Order Fulfillment. Manage responsibilities as M&S business lead and contact for the VINView tool (dealer and Ford Pro vehicle tracking).

Provide administrative support to all application teams and coordinate/assist in analysis and resolution of both user and IT production issues.

You'll have...

• Understanding of present state North American Order Fulfillment processes and tools.

• Knowledge of GOB/GODW, OMS/SOB, SAMS, Vehicle Visibility / VIN View, XBU process (including Global Trade Services [GTS]), NAVIS, Distribution.

• Experience in developing and implementing new processes and tools (applications).

• 2-5 years Project Management experience; including but not limited to: managing dollar budgets, manage several projects and teams simultaneously and ability to interface with global teams and different time zones

• Ability to interface effectively with all levels of management.

• Possess analytical skills to build compelling and persuasive business case.

• Excellent oral, written and presentation skills.

• Proficient in Excel, Power Point and Word.

Even better, you may have...

• Demonstrated Ford+ Behaviors and contribute to a dynamic and exciting culture.

• The ability to inspire others and deliver key business objectives.

• Ensure process discipline and have a continuous improvement philosophy and practice.

• Hold self / others responsible and accountable for delivering results and satisfying our customers.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://fordcareers.co/LL6NonHTHD

This position is a salary grade 6.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-Hybrid

Requisition ID : 26771