Order Processing Admin

JOB SUMMARY

The position of Order Processing / Admin is two-fold.  The Order Processing position is responsible for working directly with the Project Management and Manufacturing/Scheduling team to enter orders daily for production.  The Admin portion of the project will work directly with the Project Management team in database management, pulling, creating and distributing reports and will be a resource for multiple teams to assist in material management planning and forecasting.

Essential Functions 

Order Processing

• Order Processing including entering orders from Project Management
  


• Enter orders with a goal of a 24 hour turn around, when not possible fully communicate with internal customers
  


• QC order as provided to verify no errors exist
  


• Configure parts for order entry
  


• Request part numbers that are not configurable
  


• Work with part number team on deepening the configurator database
  


• Add new customers to LN database
  


• Enter RMAs
  


• Work with cross functional teams to enter overages on orders as required by Receiving
  


• Inventory searches for order processing
  


• Maintain customer expectations
  


• Diagnose and resolve order entry challenges
  

Administrative

• Record Quotes in shared database
  


• Assist in planning of materials required for future projects as directed
  


• Database Management (keeping the database clean and free from duplicates)
  


• Pull, create and distribute reports from Database and ERP systems
  


• Use Excel Pivot tables to organize and analyze data
  


• Process information required by other departments as needed
  


• Answering in-bound calls and routing as necessary
  

Other Duties and Responsibilities

• Relate suggestions for continuous improvement
  


• Participate in continuous improvement activities.
  


• Continue to develop knowledge base of new and existing products.
  


• Participate in personal development and training as required.
  


• Additional Job Duties as Assigned