Orthodontic Assistant

Bennion Lambourne Orthodontics in Billings, MT is looking for a reliable, motivated, and hardworking orthodontic assistant to join a growing practice! Find your career with us!

Have you been interested in dental or orthodontic assisting, but don’t have the experience yet? Talk to us about our in-office training!

Bringing resumes into our Westend location, 152 S 32nd St W, Suite A, Billings, MT 59102 is encouraged.

This position is full-time (32-40 hours), Monday through Friday, with general hours of need being from 7 am to 5 pm.

Benefits: 401K, PTO, Health, Dental, Vision Insurance available, as well as other options.

Performance Expectations - Essential Functions:

• Provides continual and exceptional customer service for all patients, making the patient the first priority.
• Practices constant cleanliness throughout the office and sterilizes when not assisting.
• Utilizes all downtime.
• Arrives on time for all shifts.
• Follows the training compact and takes responsibility for his or her training.
• Assists all doctors in procedures, carrying out procedures in an effective and efficient manner.
• Continues to learn about the office policies, procedures, and flow.
• Keeps patients safe during their time in the office.
• Reviews company email and communication board each shift for updates.
• Follows the team member guidelines.
• Maintains patient confidentiality through HIPAA compliance.
• Reasonable computer and typing skills with the ability to learn new programs as required.
• Good eyesight (what we work with is small!).

Culture of Bennion Lambourne Orthodontics

• There is no divided line between clinical staff and front desk staff - we are all ONE team!
• Passion for continual learning, especially about orthodontics. 
• Maintaining, managing, and exuding positive energy by all is a must.
• Everyone is willing to help when needed, even when it’s not a normal part of your regular job.

The Success Patterns for this position are:

• Has one to three years experience in a customer service role, preferably in a medical setting.
• Has a reputation for excellent relations with patients and all office staff.
• Has worked effectively as part of a team.
• Ability to improvise in a busy work environment.

Successful Candidates will have the following Personal Characteristics:

• Interested in learning about orthodontics.
• Self-motivated, especially under pressure.
• Ability to work independently and as a member of a team.
• Able to effectively manage emotions in the workplace. 
• Communicates effectively and efficiently, both verbal and written.
• Detail-oriented.
• Strong organizational skills.
• Strong interpersonal skills.
• Recognizes when help is needed and asks for help.

  Education/Certification: 

• High school diploma or equivalent 
• Orthodontic assisting experience preferred, but not required
• Experience in a professional setting with direct patient interaction preferred, but not required