Orthodontic Operations Manager

Oxnard & Camarillo, CA – Pediatric Dental & Orthodontic Practice

Sugarbug Dental & Orthodontics has proudly served Ventura County for over 16 years, delivering compassionate, innovative, and patient-focused care to children and families. As our orthodontic services grow, we are seeking an Orthodontic Operations Manager to lead the day-to-day operations of our orthodontic department, including the supervision and development of our Treatment Coordinators.

This role is perfect for a strategic, business-savvy, emotionally intelligent leader who can balance operational excellence, team culture, patient experience, and financial performance.

Key Responsibilities

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  Lead and mentor Treatment Coordinators, ensuring consistent, compassionate, and effective patient communication and treatment presentation

  
  


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  Oversee orthodontic office operations, including scheduling, patient flow, billing, insurance coordination, and financial arrangements

  
  


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  Manage budgets, financial reporting, and operational efficiency to support sustainable growth and profitability

  
  


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  Drive innovation and process improvements through technology integration and workflow optimization

  
  


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  Ensure compliance with legal, regulatory, and quality standards across the department

  
  


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  Build and maintain a positive, motivated team culture, fostering collaboration, high morale, and accountability

  
  


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  Partner with clinical and executive leadership to align departmental operations with overall practice goals

  
  


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  Monitor performance metrics, patient satisfaction, and key performance indicators to inform strategy and improvements

  
  


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  Represent the orthodontic department in strategic planning and community outreach initiatives

  
  

What We’re Looking For

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  Bachelor’s degree required; Graduate degree (MBA, MHA, or related) preferred

  
  


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  Proven leadership experience in orthodontics, dentistry, or healthcare operations

  
  


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  High emotional intelligence with a track record of motivating and leading teams

  
  


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  Strong analytical and problem-solving skills with business acumen in financial and operational management

  
  


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  Excellent communication and interpersonal skills, with a patient- and family-centered mindset

  
  


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  Tech-savvy and comfortable with EHR/EDR, practice management software, and digital scheduling systems

  
  


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  Bilingual (English/Spanish) a plus

  
  

Why Join Sugarbug?

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  Established Reputation: 16+ years of trusted pediatric and orthodontic care in Ventura County

  
  


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  Leadership Opportunity: Lead a critical department with responsibility for operations, patient experience, and team development

  
  


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  Innovative Environment: Leverage technology and forward-thinking systems to streamline processes and enhance patient care

  
  


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  Positive Team Culture: Inspire and support a motivated, collaborative, and compassionate team

  
  


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  Competitive Compensation: $60,000 – $80,000 annually, commensurate with experience and qualifications

  
  

At Sugarbug, the Orthodontic Operations Manager is both a leader and a strategic partner, responsible for guiding the department to operational excellence, fostering a high-performing team, and delivering outstanding patient experiences.