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Essential Duties Operate safely and in compliance with all established HSSE policies and procedures | |||||||||||||||||||
Uses the TM Command Center to monitor and identify missing, misdirected, and other freight issues | |||||||||||||||||||
Uses all available tools and documents to locate freight, such as manifests, billing documents, videos, etc | |||||||||||||||||||
Assist the receiving team in researching and resolving freight exceptions and unmarked freight | |||||||||||||||||||
Responsible for preparing all paperwork on all OS&D freight, freight refusals, and claims, and communicates status and action plan with correct parties | |||||||||||||||||||
Maintain accurate records and develop or update OS&D reports as requested | |||||||||||||||||||
Coordinate with other terminal OS&D Coordinators to avoid repetitive OS&D issues | |||||||||||||||||||
Field all OS&D claims, customer and customer service calls for both General Freight and Home Depot Freight | |||||||||||||||||||
Work with management to cross train with other operations support staff to help cover duties during PTO, illness or peak hours | |||||||||||||||||||
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Carlile Transportation Systems
Carlile Trucking & Logistics Solutions provide safe and reliable shipping across Alaska, the US, and Canada. Click for a quote today.
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