OtC Collections Specialist with Turkish Language

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OtC Collections Specialist with Turkish Language

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remote type

Hybrid

locations

CZE - Central Bohemian - Prague (Five)

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

R290858

Job Description
Our company's Business Service Center (BSC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. The BSC – Europe in Prague, Czech Republic is responsible for the execution and delivery of a broad range of financial services and processes across our company's business divisions and markets for the Europe region.
The

Order to Cash (OtC) Collections Specialist

performs daily transactional activities in SAP for EMEA countries and cooperates with relevant departments within our company.
Primary responsibilities for this position include, but are not limited to, the following:
Contact customers based on daily SAP FSCM worklist and record actions taken, promises to pay, disputes and follow ups.
Perform reconciliation of customer accounts
Prepare the remittances is excel form, which should be posted by Cash Application team
Prepare the statement of accounts and Dunning Letter to be sent to customers
Release the orders in system after receiving the GoA based on specialist advice
Download the invoices from system and send it to customers
Participating on the daily Collections daily reporting
Follow up on dispute resolution
Escalate difficult cases with the local markets and follow up for resolution.
Perform other administrative task and supporting the managers
Education & Experience:
Bachelor's Degree in Business Administration, Accounting or Finance
1 to 2 years of experience in a finance or accounting department of a multinational company required
Collections experience required
Turkish Language native required
Business-level of English (both written and spoken) required
Technical & Soft Skills Requirements
Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
Strong communication, interpersonal and organization skills required
Competency in MS Office applications (Excel, Word, PowerPoint) required
Experience using SAP desired
Demonstrated commitment to education and professional development
Attention to detail and analytical skills
Proactive mindset and advanced problem-solving skills
Ability to identify and work on improvement / efficiency opportunities
Position is for 12 months contract
Who we are ...
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for ...
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Temporary (Fixed Term)

Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Hybrid

Shift:
Valid Driving License:
Hazardous Material(s):

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

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