OTR Brokerage Operations Specialist

Responsibilities:

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  1. Fleet Dispatching & Routing

  
  
  
  
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    Assign freight to OTR drivers based on equipment availability, driver Hours of Service (HOS), and customer priorities.

    
    
  
  
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    Coordinate pickup and delivery appointments with shippers and receivers to ensure schedule alignment.

    
    
  
  
  
  

  2. Real-Time Operational Monitoring

  
  
  
  
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    Monitor and track shipments through TMS (Transportation Management Systems) and ELD (Electronic Logging Devices) to maintain on-time performance.

    
    
  
  
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    Proactively identify and address potential disruptions such as weather, traffic congestion, or mechanical issues, implementing contingency plans as needed.

    
    
  
  
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    Provide timely and accurate status updates to customers and internal sales teams.

    
    
  
  
  
  

  3. Relationship Management & Communication

  
  
  
  
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    Serve as the primary point of contact and advocate for OTR drivers, supporting roadside issues, route planning, and schedule adjustments.

    
    
  
  
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    Negotiate rates and secure capacity with third-party carriers or brokers when additional coverage is required.

    
    
  
  
  
  

Qualifications:

• Experience: Entry level to 5 years of experience (OTR, Logistics, Freight Forwarding experience preferred) .


• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.


• Technical Skills: Proficiency in transportation management systems (TMS) and Microsoft Office applications.


• Work Schedule Flexibility: Ability to work weekends as required based on business needs and workload.