OTR Delivery Driver

Description

Scout Design Studio has an opening for a professional, OTR white glove furniture Delivery Driver to join our team. Our team of drivers travel across the US to deliver unique products to our customers' homes via regional and local delivery routes in company trucks 16 feet or 26 feet long.  As a OTR white glove furniture Delivery Driver, you will be responsible for delivering high-end furniture and providing excellent customer service with every delivery.  If you describe yourself as a person with a positive attitude and strive for perfection, we are looking for you.  Over 1,000 Google reviews speak to our unparalleled customer service. This position requires overnight travel.

About SCOUT
We SCOUT the world to carefully find and create our collections. We offer limited run Scout Label furniture, exclusive artwork, customizable designs and vintage finds. Located in the Dallas Design District, our 15,000 square foot showroom houses a well-edited collection of new and vintage furniture, artwork, lighting and home accessories from around the globe. We offer in-house refinishing services for vintage furniture and ship across the United States.  Love kicking butt, working hard, and having fun all at the same time? Come on over!

 

Requirements

• Ensure that the client's experience is the number one priority.
• Safely and efficiently transport high-end furniture to clients' locations across the United States.
• Provide exceptional white glove service to clients, ensuring the utmost care and attention to detail during the delivery process.
• Assemble and set up furniture at clients' homes or businesses, following instructions and ensuring proper placement and alignment.
• Inspect furniture for any damages or defects before delivery and document any issues.
• Maintain accurate delivery records, including client signatures and any pertinent notes or feedback.
• Collaborate with the logistics team to plan and optimize delivery routes, ensuring timely and efficient delivery to clients.
• Communicate effectively with clients to confirm delivery details, provide estimated arrival times, and address any concerns or questions.
• Every delivery includes unpacking and bringing the pieces inside the homes' of clients. All packaging is taken back on the truck, so the customer is left with no trash, only satisfaction. 
• Adhere to all safety protocols and transportation regulations to ensure the well-being of yourself, clients, and fellow team members.
• Perform routine vehicle inspections and maintenance, reporting any issues or malfunctions to the appropriate personnel.
• Keep abreast of product knowledge and industry trends to provide superior service and answer clients' inquiries regarding furniture specifications and features.
• Load and unload trucks properly to ensure safe delivery of customer purchases.
• Always maintain cleanliness of company vehicles.
• Maintain up to date expense reports and receipt maintenance.
• Perform special projects as needed and/or assigned by Management.

Requirements:

• High school diploma or equivalent.
• 2 years minimum experience driving 16 ft or 26 ft delivery trucks
• Valid driver's license with a clean driving record.
• Proven experience as a delivery driver, preferably in the furniture or logistics industry.
• Excellent driving skills and a strong understanding of traffic laws and regulations.
• Ability to safely lift and move heavy furniture items, often requiring physical exertion, 50 lbs or more.
• Outstanding customer service and communication skills.
• Positive attitude and strive for delivering the best customer experience possible.
• Attention to detail and ability to handle fragile and high-value items with care.

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Short Term Disability 
• Paid time off
• Referral program