Outbound Appointment Setter Representative (HVAC, Plumbing & Drain Services)

Outbound Appointment Setter Representative (HVAC, Plumbing & Drain Services)

Company: Super Service Today

Location: Danvers, MA (On-site)

Schedule: Monday–Sunday (7-day coverage required, flexible shifts)

About the Role:

• High-volume outbound calling to drive bookings and revenue


• Reach out to new leads, past customers, and unsold estimates


• Book service appointments for plumbing, HVAC, and drain cleaning


• Work in a fast-paced, results-driven environment

Key Responsibilities:

• Make consistent outbound calls daily


• Follow up on leads and previous service opportunities


• Re-engage past customers and generate repeat business


• Educate customers on services and create urgency


• Handle objections and confidently close bookings


• Accurately log notes and updates in the system


• Meet or exceed daily and weekly performance targets

Requirements:

• Proven outbound sales or call center experience


• Experience in HVAC, plumbing, or home services is a strong plus


• Strong communication and persuasion skills


• Comfortable handling rejection and staying motivated


• Organized, reliable, and results-driven


• Must be available to work weekends (7-day operation)

What We Offer:

• Competitive base pay + performance-based incentives


• Consistent lead flow


• Growth opportunities within a fast-growing company


• High-energy, team-oriented environment

If you are interested — apply today and let’s talk!