O

Outbound Call Center / Client Care Representative

salary Salary :

$22 - 27 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Outbound Call Center / Client Care Representative



Benefits:


  • Dental and Vision Insurance

  • 100% PAID Health Insurance

  • 401(k) matching

  • Bonus based on performance

  • Employee discounts

  • Opportunity for advancement

  • Paid time off

  • Training & development




Join Our Growing San Diego Team Today!
Do you value professionalism and punctuality? Are you looking for an opportunity to rapidly grow with a company? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. 
 
JOB SUMMARY
Are you a master on the phone? We are looking for an Inside Sales Coordinator and Marketing Specialist for a local HVAC company to act as a communication point for emergency and non-emergency calls, use client databases for outbound phone, mail, text, and email campaigns, and ensure all customers are taken care of. This position requires a high volume of outbound calls each day.

Our team strives to effectively dispatch all service calls to ensure maximum scheduling efficiency without compromising client satisfaction. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator, have phone sales experience, and is able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Compensation:

  • Competitive compensation based on experience and performance

  • Overtime Pay

  • Paid Vacation Days, Holidays, Sick Days, Birthdays, Work Anniversary

  • 401K with Company Matching!

  • 100% Paid Health Insurance


Compensation: $22 - $27 per hour plus Bonuses


Perks:

  • Growth & Advancement Opportunities

  • On-site Gym and Shower Access

  • Employee Discounts on services such as discounted Mortgage Rates

JOB DUTIES

  • Follow up on sales leads and lists, outstanding proposals and repair quotes

  • Manage multiple, ongoing, opportunities particularly focusing on selling service agreements and new equipment

  • Sell, renew, and expand renewable service agreements, to both new and existing customers

  • Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue

  • Makes every effort to compress call scheduling, effectively maximizing productivity and revenue

  • Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window

  • Re-schedules appointment times at client’s convenience as necessary

  • Strictly adheres to the “Dispatching for Profits Priority Service Schedule” to ensure the right Technician is sent to the right appointment

  • Shares responsibility to ensure that all Technicians arrive at their designated appointments on time

  • Debriefs with Technicians upon completion of jobs to identify any outstanding client satisfaction issues

MINIMUM REQUIREMENTS

  • Outbound Lead Calling Experience Required

  • High school diploma or equivalent required

  • Must have good computer software skills

  • Fast typing with experience in data entry

  • Proficient in English (oral and written)

  • Outstanding organizational and multitasking abilities

  • Active listener with excellent communication skills




Compensation: $22.00 - $27.00 per hour








Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.



Original job Outbound Call Center / Client Care Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Client Care Representative Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Client Care Representative Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.