Outbound Call Center Representative

This is a salaried position $16 - $19/hr DOE + commission. (Total Target Compensation - Base plus targeted commission $24/hour plus)

The Outbound Call Center Representative position is located in Bedford, NH and is an in-office position.

What we offer

• Competitive base pay + uncapped commission structure
• Paid training and ongoing sales development
• Opportunities for career growth and advancement
• A dynamic and supportive work environment
• Comprehensive benefits package

About Us 

At Conexa Home Technologies, we're redefining home connectivity. We provide top-tier internet, TV, security, and smart home solutions across the U.S., with a focus on delivering outstanding service and value.

As we scale our outbound sales operations, we're looking for a driven, goal-oriented individual to join as a founding team member. You wont just be making calls you'll be helping build the systems, shape the sales culture, and define the success metrics for a fast-scaling, high-performing team. 

Our Core Values

At Conexa, we operate under a defined set of core values. To work here, you'll need to align with them--these are more than words on a wall; they guide how we show up every day:

• Honesty and Integrity
• Attitude over skills
• Courage in Communication
• The 3 Es: Effort, Energy, and Execution
• Keep Your Axe Sharp

Position Overview

As an Outbound Call Center Representative, you'll be the voice of Conexa--re-engaging recent customers, educating them on value-added services like TV, home security, and smart home automation, and helping them choose the right solutions for their home.

This is an ideal role for someone who thrives in a fast-paced, performance-driven environment. If you're hungry for growth and excited by the opportunity to take on more responsibility as we expand, this is your chance to get in early and make a meaningful impact.

Key Responsibilities

• Conduct high-volume outbound calls to recent and prospective customers
• Identify opportunities to upsell or cross-sell additional services (TV, security, automation, portfolio products)
• Own the full sales cycle - from initial outreach to closing the sale
• Achieve and exceed daily, weekly, and monthly quotas including calls made, conversions, and revenue generated
• Update CRM records with customer interactions and sales outcomes
• Close and process sales through vendor portals and related platforms
• Stay up to date on product offerings, promotions, and competitor trends to speak confidently and persuasively
• Participate in regular sales training, coaching sessions, and role-playing exercises
• Other duties as assigned

Qualifications

Minimum:

• High school diploma or equivalent such as the GED
• 1--2 years of sales experience, preferably in an outbound closing role
• Demonstrated ability to work independently with minimal supervision
• Skilled sales professional with a proven ability to influence, communicate effectively, and consistently drive sales against quotas
• Self-starter, goal-oriented, and eager to grow
• Comfortable handling objections and following scripts with flexibility

Preferred:

• Bilingual (English/Spanish)
• Previous leadership or supervisory experience
• Familiarity with CRM software and call tools

Apply Now

If you're ready to take your sales career to the next level and be part of a mission-driven team, we'd love to hear from you.

Submit your resume and a brief introduction today.